GeorgiaShooter
Member
I'm loving this BG-380 after having some initial issues that we're fixed and now solid as a rock. The right laser button just stopped working and they send a return label for the laser unit only this time, so I could keep the gun. I also found it's possible to order a spare laser unit and they mark it down to wholesale if you've had issues or in a bind. The price ranges from about 90$ to 120$.
I had to retighten the laser unit retainer screw so many times during break-in it stripped. Jeff ran around the building and got me a screw, a couple of new rubber buttons and tossed them in the mail. He thanked me for my business and apologized for any inconveniences. Man this is real customer service. (Thanks Jeff)
I'm going to watch for new updates on the model and possibly buy one more for my son down the road. Just wanted to give S&W praise for their support and mention the laser spare could be ordered if someone wanted one.
I had to retighten the laser unit retainer screw so many times during break-in it stripped. Jeff ran around the building and got me a screw, a couple of new rubber buttons and tossed them in the mail. He thanked me for my business and apologized for any inconveniences. Man this is real customer service. (Thanks Jeff)
I'm going to watch for new updates on the model and possibly buy one more for my son down the road. Just wanted to give S&W praise for their support and mention the laser spare could be ordered if someone wanted one.
Last edited: