Warranty

[savage13]

Do I have to register my rifle with smith and Wesson for my lifetime warranty?



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[VPNAVY]

I searched the net and found a ton of S&W Owner's getting warranty work and never registered mentioned numerous times on this forum. As a matter of fact...

DOH!!!! Guess what it says at the bottom of the online and mail in registration card????

"Failure to return this card will not diminish your warranty rights."

By the way I did register it on line.

BTW - I am toooo much of a chicken to "play the game of chance" so I always register online!

 

[thecatch8]

I would register it, but S&W will take care of it regardless! I had to register to get the $100 rebate.....

 

[shawn mccarver]

I have never done so, and they have never balked.

Past treatment of warranty claims of others should not, however, be your guide.

As a matter of information, I have noticed that many people do WAIT to send in the warranty card. I often see warranty cards still in older boxes when they are sold. Prior to online registration, S&W really had no way of knowing when you actually purchased the weapon, so the thinking was that you sent in the card if you had a problem. If you had no problem, you could sell with the warranty card intact so that the revolver had ALL of the paper, box, accessories, which makes it worth a little more.

The dynamics of that have changed with the ability to register online.

 

[NYlakesider]

Some states laws nullify that requirement. (check yours) You do need to have good dated proof of purchase to get warranty service. Save your sales receipts and any other documentation that you will need.

 

[AR-Getsome]

I registered all of my M&P firearms on the S&W web site. When the shield had a Safety Alert issued, I Got a letter and an email from S&W notifying me about the alert before everyone on net knew about it.

 

[thecatch8]

I registered all of my M&P firearms on the S&W web site. When the shield had a Safety Alert issued, I Got a letter and an email from S&W notifying me about the alert before everyone on net knew about it.

Good advice....I think it is smart to periodically check on line to see updates and recall information. I know S&W posted something recently in regards to the M&P Shield and Walther PP models.

 

[c3006]

It's been my experience that the warranty repair process goes a little smother when it involves a firearm that has been registered by the customer.