I know it is all a game but, it can be so frustrating sometimes. I had Xfinity/Comcast. Before them I had Century Link. Century Link slowly raised the price (this is where the boiling a frog starting with cold water comes in). Got to the point where I moved on. Xfinity raised the price. Moved on to Roku and Youtube TV. I am saving about $100.
Now I have a problem with my trash service. Called them up. Explained that I have been a loyal customer for many moons even though the company has changed hands several times and if they would like to keep me as a loyal customer I would like a rate cut. No problem said the sales person. going to drop you waaaay down. Great I said. Got my bill and not only did it not go waaaaay down but they increased it.
I called back and asked what happened. "Oh, I see here" said the new sales person. "You were given a discount but that was before the June rate increase." Huh
I told the sales person I would like a decrease to keep me loyal. I told her that I saw new people were paying less than I was. "Oh, well, those are new customer discounts. Are you a new customer?" This is where the palm hits the face.
I just told her to cancel. I was already Googleing new trash companies while I was canceling with her. "Sorry to see you leave us. Oh, by the way, could you take a survey at the end of this call?"
Wow, really.
Called the new trash service and within 10 minutes was signed up for 1/2 of what the previous service was going to give me.
Now I just have to wait for the water to start getting warm.
Now I have a problem with my trash service. Called them up. Explained that I have been a loyal customer for many moons even though the company has changed hands several times and if they would like to keep me as a loyal customer I would like a rate cut. No problem said the sales person. going to drop you waaaay down. Great I said. Got my bill and not only did it not go waaaaay down but they increased it.
I called back and asked what happened. "Oh, I see here" said the new sales person. "You were given a discount but that was before the June rate increase." Huh

I just told her to cancel. I was already Googleing new trash companies while I was canceling with her. "Sorry to see you leave us. Oh, by the way, could you take a survey at the end of this call?"

Called the new trash service and within 10 minutes was signed up for 1/2 of what the previous service was going to give me.
Now I just have to wait for the water to start getting warm.
