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Very nice!

While I don't have any personal experience with Ruger CS, my Father has twice and both times it was very similar.

That 9 is sweet Mike(not that the 357 isn't). Is that a Lobo holster?

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Sure you did

Rugers CS FAR exceeds S&W. If they can't fix an out of production gun, they generally replace it, free of charge. Some guys have posted about getting a new GP100 or SP101 when their Six series revolver couldn't be saved. Others have said they paid cost for the new gun ($350 or so). Try to find a new GP or SP for that.

A good friend of mine inherited his father's Security Six when his dad passed. That was the first 357 I ever shot, back in about 1983. His dad was a reloader and believed in the "it says 357 on the barrel, I'm shooting 357". Many thousands of rounds through that gun. I'm talking 20,000 or more.

So when he gets it, it's a bit loose. Sends it to Ruger. They bring it back to new specs. Tight as a drum. They call my buddy and ask if he would like it reblued. He asks how much? No charge! Gun was back to him in less than 3 weeks total, AND came back in a Ruger factory plastic case. Cost was zero dollars.

I screwed up 2 10/22 mags taking them apart. Just couldn't get the tension right on the spring even though other mags gave me no problem. So I call Ruger and tell them I disassembled the mag and would like so instruction on getting them back together. Ruger says "Keep trying. We'll send you two new mags in the meantime". So about 6 months later, I send another email asking to send the mags in to have somebody reassemble them right. 3 DAYS later, I get a package. I figure it's the fixed mags. Nope. Two more new in packaging mags.

People trash Ruger. But an American made product with that kind of support gets my money. Which is why I own an SR9 and an LC9-S.

I had a Ruger SPNY (DAO SP101 that the NYPD used). I sold it to a friend of mine he still has it and never shoots it. I'm sorely tempted to ask him to sell it back to me. I never liked the DAO spur less operation, but if Ruger can convert it to a standard model I'd love to have it again. It was my old off duty gun.

I've just about settled on Ray for all my leather work, excellent quality, very fair prices, and quick delivery.
AND they look great.

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Sure you did

I have the .357 DAO SP, it is a great gun, but heavy as a tank. The 9mm version is a dream gun to a lot of people, DAO is the icing on the cake.

Beautiful revolvers and a very nice post! Thanks for sharing.

Thanks for a great post - nice to start Saturday with a happy feeling.

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Now go make God proud...

I have two old Mk I .22 pistols, four SA, from tiny to .44, a 10-22 a No. 1, an LCP, And a Mini 14. Ruger has been most gracious swapping rings to help get the No. 1 set up properly.

The oldest Mk I was Dad's, purchased in a pawn shop in about 1960. It rode under the seat of his farm truck for about fifty years. Somewhere along the way the rear sight disappeared. When Dad passed away, the Ruger came to me. I called Ruger, and told the young lady that I needed a new Micro rear sight. She laughed and said that they ran out of those years and years ago, but the replacement would work just fine. She charged me a little over twenty bucks and shipped it on their dime.

Like others, I love my S&Ws, but there is room for a few Rugers

I'm in the market for a small . 357 revolver. It will likely be a 60 pro, but I do intend to look at the SP 101.
Jack

That is a neat 9MM! The pair together makes me want a set myself.
Shoot them often and enjoy. I would.

When you stated DAO hammer modification I pictured the typical S&W bobbed hammer that has always looked like a bit of a Kludge to me. Then you posted the picture of your SP101 and I have to say that pistol is flat out gorgeous. Ruger did a very very sweet looking job of blending that hammer in fully with the profile of the frame. It also appears that the finish is a 100% perfect match.

BTW, there was a time when I considered Ruger to be a bit 2nd class compared to S&W or Colt. Then I purchased a Ruger Gunsight. I still can't find one single thing about that rifle I would want to change. Because of my excellent experience with that rifle I was an "early adopter" of the SR1911, twice. Liked the first two enough to purchase the SR1911 CMD when it came out.

Now, the 1911's haven't been 100% perfect. Ruger used MIM front sights on the early versions and due to manufacturing flaws in the process some of those sights have cracks at the base. In my case the front sight shot off the CMD about a year and perhaps 2000 rounds downrange. One of my Government models also had a cracked front sight. So, I contacted Ruger and they initially wanted me to send my pistols in to have the front sights replaced. Not wanting to do without I suggested that the simply mail me some replacement sights and I'd change them myself. Got new sights two days after my call. Popped the slides in my padded vice and the pistols now have new sights installed and I do not believe they will ever fail. Because close examination of the new front sights reveals that Ruger is now using front sights that are wire EDM machined from a solid billet.

Very very nice

I love Rugers and I love DAO revolvers, that's a dream setup for me.

You have twins now, that just eat different groceries lol

Ruger CS is second to none, I sent back my 1751 .38 Special GP100 for locking up after 8 rounds, paid 0 for shipping, 0 for repairs, had it back in a week and half good as new, with a set of Wiley Clapp grips thrown in for free. I sold the grips on EBay for $75, so in essence Ruger paid me $75 to fix my brand new gun
Used the $75 to buy ammo to shoot in the gun to make sure it works, and then used the rest to buy some other stuff on EBay. If that's not stimulating the economy I don't know what is

A couple, maybe three, decades ago I bought a really beat up Ruger single six from a friend at work for $25. It was loose when you shook it and there was very little blueing left. I sent it in to Ruger and asked if they could help it out. It came back in about two weeks and if I hadn't checked the serial no. I'd have sworn it was a new gun....No charge.

About a year or so ago I ran across a brand new Colt 1911 slide a Marine Corps armorer had issued me when I was firing in the Division matches in 1953. He said I might need a spare. It was still in original Colt packaging and dated 1953. Of course it had the itty bitty sights so I sent it in to Colt and asked them to replace the sights with later, taller sights. It was returned a week or ten days later. No charge, not even shipping.

I now have a Model 19 Smith at S&W CS and am hoping for the best.

mitch

The fact that Ruger will reblue a gun for free just amazes me, and the fact that they do it so fast too. If you want a S&W reblued, it cost you 60 bucks to ship to them, 200 for the work, and it takes 4-6 months.

Nice to hear positive comments. The SP101 is a nice gun.

Mighty handsome pistols. I could not be happier for your pleasant CS experience.

Maybe there is hope after all.

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Music/Sports/Beer fan

Looks like I will be finding out for myself how Ruger customer service is. Just got a 3" GP100 in .38 spl on Friday & took it to the range this morning.

Fired the first full cylinder and the ejector rod would barely budge when I went to eject the casings. Had to take the spent casings out by hand, and one of the spent casings had to be tapped out with a punch and tack hammer. Same thing on the second full cylinder with different ammo (all ammo was new, factory ammo---non +P, non-hollow point), same cylinder chamber. All was great when I left that particular chamber empty---no problem at all with extracting cases and all other revolver function was fine.

Sent an e-mail to Ruger when I got home---will see what happens. Not too worried about it after all I have read about their CS. Just kind of a buzz kill with a new-to-me gun. Still love the revolver though.

I agree, Ray set me up with an offset clip IWB for my SP101 3". I really like it. He also set me up with a pancake AND another offset clip IWB for my 3rd gen 6906.

My experiences with both Ruger and S&W CS have been very satisfactory. Customer support is a major consideration when I buy any product. Its simply good business policy and benefits both the company and its customers. Its surprising that more companies do not seem to understand that. Based on my experiences, I'm not at all surprised that Ruger did that for you. It will influence future buying decisions, will it not?

Nice gun and excellent service, to say the least. My experience with Ruger customer service has been positive too. I have a 3" SP101 9MM. I sure didn't realize the 9mm versions were only made for one year.

BTW, the 9MM is obviously no 357, but not exactly wimpy as many shooters seem to think. Chronographed velocities and energy of various 9MM factory ammo in Ruger and S&W revolvers exceeded those of any .38 Spcl. +P I ever tested.

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NRA Life, COTEP 640

I've had great experience with Ruger customer service. BUT as far as Smith-well here's my story.
Got a nice 681 as a fee. decided to sent in in for the M fix. got my mailing label from Smith and off it wentl. did a letter request to Smith to check the timing as it was a bit out of time and to bill me. Got the gun back with the M stamp. Also got a note indicating replacement of the hand and other parts to correct the timing. NO CHARGE. So I got a virtually new revolver out of it.
I'm down wit dat!

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Forum consigliere

Ruger, S&W, Sig and Colt.

Never once had a problem with Customer Service with the above.
Must be the charm I have when talking with them.

Great thread and glad the OP is smiling.

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Doesn't hasta call me Johnson

I have said this many times on other forums; Ruger's CS serves as a model for all other firearms companies.
I have several Ruger firearms and have had CS turnaround times as short as 11 days, and never had to pay for any services. I always recommend Ruger because I love their firearms and the way they stand behind them.

Your SP's are beautiful.
I had a DAO SP101 once. Loved it but there was just one problem: so did my wife. She claimed it as her own and I could not argue with a lady sportin' a 357. Yeah, they are heavy and built like a tank, but that's a good thing when shooting magnums.

We LIKE to hear happy gun stories and that's a happy one. Get a gun tuned up and customized on a warranty? Gee!

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"He was kinda funny lookin'"

A friend of mine who works at a pawn shop got in a Ruger Single Six in trade that had some problems. A previous owner tried to make it a convertible by getting a stainless steel cylinder in 22 Magnum (the gun was blued) and tried to make it fit, which it did not. The rear sight was missing and some of the frame screws were bunged up.

The friend decided to send it to Ruger for repairs. He had no idea how much this was all going to cost. About 2 weeks later the pistol came back. It had a new rear sight, a proper 22 Magnum cylinder and all the frame screws had been replaced. Ruger also swapped out the black plastic grips for a new set of wood ones. There was no charge for any of it!

I have had service like that with S&W as well, as has a friend of mine. Pretty amazing.