I know its not a collectors gun or a expensive gun or a very nice gun but does that mean it has no worth and they're allowed to mess it up and not take care of it? I don't know I guess its just me but thanks this made me feel a bit better
Nightmare came in the mail today
- Thread starter Kaps
- Start date
I know its not a collectors gun or a expensive gun or a very nice gun but does that mean it has no worth and they're allowed to mess it up and not take care of it? I don't know I guess its just me but thanks this made me feel a bit better
Jeppo
Member
Did I miss something? Did you mention precisely what the original problem was?
Kaps, you said you have "before and after" photos - can you post some of the before photos of the same area?
I ask because that little "ding" is so tiny I have to ask, are you sure it wasn't there before and just wasn't noticed?
I ask because that little "ding" is so tiny I have to ask, are you sure it wasn't there before and just wasn't noticed?
Bosquebass
Member
I have to agree with the OP here a little bit. Pride of ownership and all that stuff.
Just because it's a common low cost gun made for everyday carry doesn't make it any less valuable to him, after all.
But on the other hand if I had a problem with a repair at the Factory I would try and resolve that problem directly with them first. Posting it on here would be a last resort thing for me.
And it does look to be a small problem
Just because it's a common low cost gun made for everyday carry doesn't make it any less valuable to him, after all.
But on the other hand if I had a problem with a repair at the Factory I would try and resolve that problem directly with them first. Posting it on here would be a last resort thing for me.
And it does look to be a small problem
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Jeppo
Member
I'm still wondering what the "slide repair" was. Is it possible they put your sights on a different slide?
Yeah sure! I already posted the sights earlier in the thread if you want a better angle let me know.
ill send the slide ding right now
Attachments
Bosquebass
Member
In the second and fourth pics you can tell that whatever dinged it moved some metal.
Surface rust( or so it seemed) sent pictures in and s&w told me to send it in, easily could have fixed it myself (with the help of YouTube or gunsmith)and regret not doing because these extra damages are nothing compared to it. I was just trying to be safe and make sure I didn't get a bad slide. For a new gun I was real disappointed in smith and wesson(still am). It's a shame honestly because as an American I love supporting American companies.
PaKnH3aT4U
Member
Good lord you're talking about a $300 dollar firearm here. I can't see much of anything in your pictures. If your planning on holster carrying this piece, and actually practicing with it it's going get blimishes. Seems like OP is making a way bigger deal out of it then what it should be. Just my opinion, to each their own.
Funflyer
Member
I wouldn't have been too happy either. It's poor workmanship plain and simple. The least that wanna-be gunsmith could have done was own up to his/her mistake and replace the slide with a new one.
I suppose I would also shrug the damage off.
Howsomever (not a real word, but I like it); I refuse to belittle a fellow forum member just because he didn't want to shrug it off.
It's his gun, maybe his first, and he has a right to be upset.
Howsomever (not a real word, but I like it); I refuse to belittle a fellow forum member just because he didn't want to shrug it off.
It's his gun, maybe his first, and he has a right to be upset.
I can see both sides here.
Obviously, this shouldn't have happened, the gun should've come back in the identical condition it was sent in. No argument, fair enough.
But,that being said, this about as miniscule an issue as I could imagine. In fact, I'm kinda surprised the OP even noticed any of it. I know from experience how modern digital photos grossly exagerate and enlargen the "blemishes". So, up close and in person, I'm sure these are virtually un-noticable (and not within a light-year of being a "nightmare").
Shrug it off, let it go, and move on.
Obviously, this shouldn't have happened, the gun should've come back in the identical condition it was sent in. No argument, fair enough.
But,that being said, this about as miniscule an issue as I could imagine. In fact, I'm kinda surprised the OP even noticed any of it. I know from experience how modern digital photos grossly exagerate and enlargen the "blemishes". So, up close and in person, I'm sure these are virtually un-noticable (and not within a light-year of being a "nightmare").
Shrug it off, let it go, and move on.
ParadiseRoad
Member
...I think I see it!...wait...no...never mind...
ParadiseRoad
Member
...sent my Colt in for warranty work...this is what I got back...
jhnttrpp
Member
I do take issue with the idea that if he sent a rare collectible "Registered Magnum" he would have something to complain about. No, he would no longer have the gun he sent in. It could never be returned to what it was. No repair would make it the same gun. Repolish it, reblue it, nope. In this case it can be corrected. The factory can return it as it was. He has a right to complain. Little nick or big nick it is still careless workmanship.
Watchdog
Member
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Why are forum members poking fun at the OP about this, or making light of his problem and what he perceives as poor workmanship on the part of Smith & Wesson?
If the factory can mess up the outside, they could just as well mess up something on the inside and the gun's owner wouldn't even see it.
Again, the gun type and its price are immaterial here, in my opinion. You send a gun in for repair, you have a reasonable expectation of getting it back with repairs properly done, and done without the factory messing up something else in the process.
Properly executed repairs are a basic tenet of good customer service. What's so hard to understand about this?
If the factory can mess up the outside, they could just as well mess up something on the inside and the gun's owner wouldn't even see it.
Again, the gun type and its price are immaterial here, in my opinion. You send a gun in for repair, you have a reasonable expectation of getting it back with repairs properly done, and done without the factory messing up something else in the process.
Properly executed repairs are a basic tenet of good customer service. What's so hard to understand about this?
sigp220.45
US Veteran
Well, I hope they fix it to your satisfaction but if this is a nightmare to you then you are a lucky man indeed.
Probably shouldn't have happened but once you actually use it a few times, lay it on a work/shooting bench and insert/remove it from a holster a few times it'll look a lot worse. It's a tool, not a pristine work of art.
I'm mainly a Smith defender here, but what's right is right, they need to make amends if they did it.
I sent a Colt SAA in for a poor job on the front sight and they returned it with a ding in the top strap. I sent it back, they replaced the gun.
Another Colt, a repro S70 in stainless came with a few light scratches on the top of the slide. I let that go in that instance.
Colt needs to package their guns better, too many loose objects banging around in their boxes.
I'd see what Smith says.
I sent a Colt SAA in for a poor job on the front sight and they returned it with a ding in the top strap. I sent it back, they replaced the gun.
Another Colt, a repro S70 in stainless came with a few light scratches on the top of the slide. I let that go in that instance.
Colt needs to package their guns better, too many loose objects banging around in their boxes.
I'd see what Smith says.
