Would you be upset?

AJR337

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While I'm the second owner, my recent Model 36-2 purchase was in excellent cosmetic condition (with little use) but once in my possession I noticed that the barrel/cylinder gap was excessive (over .015), it had about .005 end shake, and the timing was slow on 2 or 3 chambers.

Given the minimal use and nature of the issues, the gun likely left the factory in that condition so I believed the issues should have been warranty related fixes but since I'm not the original owner, I agreed to pay for the work. I also did so with the expectation that Smith and Wesson would perform the proper work which was important to me.

After waiting 4+ months (with minimal communication), I received the gun yesterday and was immediately disappointed.

Rather than performing (my understanding of) the proper barrel/cylinder gap adjustment (turning down the barrel shoulder, setting the barrel back, re-face the barrel, and re-cut the forcing cone), I was surprised to see that the smith installed a new (+P) marked barrel which (in my opinion) significantly diminished the value of the gun since it's not the original (or even a period correct) barrel.

Mechanically, the barrel/cylinder gap is now around .005/.007 with virtually zero end shake and the timing is perfect so would you be upset with the barrel replacement or am I overthinking it?
 
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The 36-2 was made in 1988, or about then, so it is almost 40 years old. You don't say how much S&W charged but they reworked the gun and replaced the barrel on a gun that they sold decades ago. Unless you specified in writing exactly what you wanted done, and not done, I don't think I'd complain. You now have a very functional 36-2, I think I'd just enjoy it and use it as it is. The value was probably about $500/$600 when you sent it in, and it's probably worth about $500/$600 now.
 
Did you buy the revolver as an investment or to carry/shoot?
I'd be upset if I'd purchased it as an investment - not so much if I planned on shooting & carrying it.
I had a similar experience with a Ruger Blackhawk about 30 years ago. It started sitting bullet shavings (actually removed part of a copper jacket from the side of my face!). I returned it to Ruger for repair. They replaced the barrel (but checked with me 1st as the markings on the replacement barrel were different from the original) and the cylinder.
This was/is a "working revolver" for me and it gets fired frequently, so I was very satisfied to have it back and in excellent working order.
So back to my original question - "Did you buy the revolver as an investment or to carry/shoot?" You're the only one who can honestly answer the question.

WYT-P
Skyhunter
 
I don't purchase guns as investments but I do want them to maintain their value / desirability to others if I do decide to sell or trade them in the future.
 
From a practical standpoint, it's probably way more efficient for the repairmen at the factory to install a new barrel than set back your original.
You've got the documentation for the rebarrel work just done at the factory? Keep a copy of that paperwork with the gun for future reference. It probably doesn't change the value significantly but it tells a story. S&W fit the original barrel poorly in 1988 and you paid to have it fixed in 2025. Now you've got a more functional gun and documentation how it was fixed at the factory.
 
Thanks for reply. Yes I saw you agreed to pay for work but didn’t know if they actually charged. I don’t think unreasonable price. And if a carry gun I’d be fine with it. Kinda answers the repeated question is it safe to shoot +P in my 36 dash model.
I do agree with others they should have asked about replacing the barrel.
Seems to be a common thing here lately about the lack of communication with Smith & Wesson service.
 
I don't purchase guns as investments but I do want them to maintain their value / desirability to others if I do decide to sell or trade them in the future.

As noted, the gun has not really lost any of its value or desirability. You have the paperwork to prove what happened and anyone wanting to acquire that revolver in the future will want it to use it, not collect it for an investment. So, yes, it's annoying, but you are probably over thinking it.
 

Would you be upset?​

NO! There is a difference between restoration and repair. I apologize in advance, but JMHO people are too nit-picky today. You got what you asked for. No end shake, "almost perfect timing", and a good cylinder gap. Shoot the dog snot out of that puppy and worry about things that are really important.... like what's for supper. ;)
 
I don’t Believe Smith and Wesson could put a barrel marked +P if it was unsafe to fire that ammunition for liability sake. I for one would be very happy to gain the option of +P as opposed to only .38 special
 
You did not say how the gun shot with the excessive cylinder gap. Does it group better now or not.? Is there a change in velocity? Only by knowing exactly what you had do you know if you have a better gun. If it was shaving lead then of course it would need to be addressed but otherwise not necessarily.

Replacing a 40 year old barrel with a new one is the smartest way to go. Why would you expect them to cut on the old one? That makes no sense, unless they did not have a new one. Like anything else, we must put in writing in detail what we expect and then the other side to the contract knows what we expect.

Your comment that it probably left the factory bad 40 years ago, would get you frowned on by any judge in any court. Nothing would support such an allegation. Everything in law relating to condition of a product is based upon the date of creation. It is illogical to assume that the timing was slow on 2 or 3 cylinders is destroyed by your assessment of "limited use". I have never seen nor heard of a SW leaving the factory with a .015 inch gap and the end shake looks like more that limited use. You bought a used gun with substantial wear, possibly a range gun with limited carry. Lots of us have some of those. When I have seen guns advertised, they always state the barrel cylinder gap, so I am not sure why you did not know in advance. Your statement in excellent cosmetic appearance but lots of end shake and the large cylinder gap, would lead folks to believe it was shot a lot but not carried. What does the cylinder line look like? That usually tells us if the gun was fired a lot.

So, no, I would not be upset. $160 seems like a bargain to me. And maybe a lesson for us all, write out in detail exactly what you expect when you send a gun in for custom services or repair.

What you have now, is a fully functional gun that is tight and should last your lifetime, that is a good thing. Like other said, shoot it and enjoy it.
 
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