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Old 11-30-2013, 09:32 PM
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Default goodyear rebate is bogus

well,long story short,i needed tires for my truck,went to the ford dealership,they have goodyear rebate offers hanging on every wall.
so I buy 4 tires,send in all the paperwork,today goodyear sends me a "sorry you don't qualify"card in the mail instead of the measly 70 bucks they promised me, I tell ya the consumer takes it on the chin everytime,a classic bait and lie story.........i'll never ,ever buy a goodyear product again,and maybe a ford either.......rant over!
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Old 11-30-2013, 09:36 PM
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I like Goodrich...the company without the blimp.
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Old 11-30-2013, 09:38 PM
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Did they state why? Follow up with it. Contact your state attorney general.

That's what I should have done when Cannon burned me on a $150 rebate. No more Cannon products for me!
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Old 11-30-2013, 09:41 PM
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Rebates are dumb. It's easier for the company to mark their price down, but they make so much more money on rebates not cashed in.

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Old 11-30-2013, 09:43 PM
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Sorry to hear that. I am also suspicious about all those good deals. A while back I qualified for a $50 prepaid card from Discount Tire. What I liked was they sent in the required paperwork. And in a couple of weeks it did arrive. There always seems to be a certain amount of doubt wrapped up in these offers. Why don't they just lower the prices?
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Old 11-30-2013, 09:50 PM
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Quote:
Originally Posted by THE PILGRIM View Post
Sorry to hear that. I am also suspicious about all those good deals. A while back I qualified for a $50 prepaid card from Discount Tire. What I liked was they sent in the required paperwork. And in a couple of weeks it did arrive. There always seems to be a certain amount of doubt wrapped up in these offers. Why don't they just lower the prices?
Because they are hoping that you don't do the paperwork or make a mistake so they can deny you. One reason why I won't do rebates ever again. If I don't like the price I go somewhere else.
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Old 11-30-2013, 09:51 PM
30-30remchester 30-30remchester is offline
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I have the same problem with Cooper tires. I was owed a $60 rebate, yet when I applied I was told I didn't buy my tires in the required time. It was a 60 day rebate offer and I bought my tires on the 30th day. I sent them the actual receipt showing them I had purchased them in the required time. Still months later, no refund.
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Old 11-30-2013, 09:56 PM
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Ain't so much the tire as it is the store. St Mary tire is where my business goes. Free rotation every oil change for the life of the tires-interstate battery dealer-he puts on what he knows you need brand be damned and stands behind them. He has come to my office to do a road change and not charged me cause he knew I was getting ready to buy 4 tires.
Ain't the tire it's the guy who puts them on.
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Old 11-30-2013, 10:00 PM
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I did send goodyear a mild rant,we'll see what happens,their reason was ford didn't qualify,yet the dealership had the rebate offers hanging everywhere.uugggggg...big companys DRIVE me crazy ( no pun intended)
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Old 11-30-2013, 10:05 PM
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I got the card today so i'll take it to the ford guys and see what happens,gonna try and keep my cool ,see what happens and call it another "thank you sir may I have another " lesson I guess.
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Old 11-30-2013, 10:25 PM
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I would consider buying Goodyear tires for my snow blower but that's about it.
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Old 12-01-2013, 12:09 AM
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They all do it! Wal Mart was advertising a particular tire that was on my wife's car at a fantastic price, EXCEPT they had it only in 195/15 - her's needed 205/15, plus they only had 10 in the store. Never yet bought a tire from them.

The local tire shops are no better, they advertise these rebates, but the small print only covers limited sizes, not the whole line.

As stated above, they want to make it difficult or impossible to qualify, they only want to get you in the door, and if you do qualify, they hope you forget to send them in.

And don't get me started on the "up selling."
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Old 12-01-2013, 12:29 AM
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Put four new Goodyears on my car ( replacing another set that served me very well) Got them at Just Tires (Owned by Goodyear) at a great price, they gave me the rebate form all filled out and a pre-addressed envelope, all I had to do was stamp it and mail it. The rebate came thru just fine. I think your beef should be with the Ford dealer.
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Old 12-01-2013, 04:10 AM
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I just bought a replacement set of tires on Saturday that added a Black Friday sale on top of the Goodyear rebate. Installation is set for Thursday as they need to get them into the store. The place was packed and the parking lot overflowing with customers.

These are the same model tires I bought last time and put over 80k miles on them, but they're nearly down to the wear-bars so I wanted to get them replaced before the winter snow gets bad. I really like this model on my car, and while I don't care for this dealer for other mechanical service, they do a good job with tires.

For most mechanical work I take my cars to a small shop 1/4-mile further up the road. Good prices, excellent work, and word-of-mouth advertising is bringing in more work than they can easily handle even after expanding, putting in a third lift, and adding another mechanic. They just can't always compete on tire prices, and if you're on the road a lot for work, having a chain-backed tire service warrantee can be a good idea.


The thing with rebates is YOU need to keep track of them. I scan everything sent in, along with the rebate requirements listings, and file them on the computer. I keep two folders, one for rebates sent, and a second that the file gets moved to when the rebate arrives. The small rebates usually haven't been a problem, but for a couple bigger ones in the past, I've had to call them and resend the information. It sometimes pays to be organized.

I'd also suggest scanning important sales receipts anyway, not only to keep them organized, but because many of the "register slips" fade very quickly and become illegible. With some longer warrantee periods for items, you don't want to have to file a claim, only to find that the sales receipt you carefully filed away or stapled to the manual has faded to become a blank piece of paper.
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Old 11-30-2013, 10:23 PM
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I wouldn't blame ford for Goodyear being dumb. It could be a manager that didn't know on either end if ford didn't quality.

I buy my tires from tire shops anyway. I like the small company guy that bought a closed down gas station better than the dealership. He's fed or hungry based on his repeat customers, and he's not a lawyer, so he tends to work harder in the customer service area and price war so I keep using him.

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Old 12-01-2013, 07:45 AM
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Read THE FINE PRINT.

DOCUMENT, make copies of everything.

I too think you should file a complaint at that Ford Dealer.
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Old 12-01-2013, 08:58 AM
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I bought 4 goodyear tires at my local Ford dealer this past spring..I too received a form from the dealer, filled it out, mailed it off and received the rebate..Seems like it was 50 bucks..here are their (fords) offers.
http://owner.ford.com/servlet/Conten...-novbonus-ford
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Old 12-01-2013, 09:13 AM
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Tire Rack (www.tirerack.com) gets all my business. Never had a problem with rebates through them.
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Old 12-01-2013, 10:43 AM
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Twice in the past couple of years we have put new Michelin tires on one of the family vehicles. Each time they came through with the promised rebate in a timely manner. No problems at all.
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Old 12-01-2013, 10:56 AM
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It's been about a month for me that I sent in a rebate on a set of coopers for the pickup. Hope I don't find myself in the same boat
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Old 12-01-2013, 05:56 PM
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The REASON Company's do rebates instead of sales is that less than 1% of people actually send in the rebate and less than half of that number actually qualify. Bottom line is they pay the bare minimum on the rebate and get the most out of the advertising.

4 years ago I bought 4 cases (40 boxes) of Remington Gun Club 12 ga. Shot Shells that advertised a $1 rebate per box. I bough 40 boxes so I was due $40.00 bucks. I followed all the instructions, sent the required doc's all in the allotted time, and 4 years later - still no rebate. I contacted Remington and they referred me to the fulfillment Company who actually was doing the rebates. Still no rebate. I will NOT buy something anymore based on a rebate!

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Old 12-01-2013, 06:03 PM
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fiddlesticks,now you tell me!!
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Old 12-01-2013, 06:26 PM
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You probably didn't read the rebate closely before you bought the tires. It is likely you bough tires that were not on the rebate program or the flyers at the Ford shop were out of date. Figure out what happened first, then slam the party to blame. It could be goodyear, ford, or you at fault.
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Old 12-01-2013, 07:24 PM
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I have done many dozens of rebate deals. Only had two problems. In one case I sent a letter back highlighting the purchase date etc and got the rebate. Whether because they decided I was right or because the amount was small and not worth fighting I don't know. The second was the first one I decided not to scan copies of everything and I never did get that one.
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Old 12-01-2013, 08:29 PM
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When my mother bought new goodyears for her car she was able to get back her $100 rebate. It just all depends on tire model and size.
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Old 12-01-2013, 09:11 PM
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Looks like you aren't the only one with a complaint. Just looked at Better Bus. Bureau complaints against Goodyear and there have been several dealing with rebates. Unfortunately, it will probably take a class action suit to get their attention and you'd most likely end up with far less than the rebate even if successful.

My guess is that Goodyear and others look at rebate requests with a fine tooth legal comb. Otherwise, they'd just cut the price or give the rebate at time of purchase. Nasty business.
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Old 12-01-2013, 09:26 PM
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Most rebates are handled by the fulfillment companies, and some of them are terrible. I think they keep the money from Goodyear and then send out the "So sorry . . ." letter to the customer. It's happened to me, too, but I didn't keep the paperwork to prove it. Keep after Goodyear, and if you can get someone on the phone, tell them the fulfillment company is costing them customers.
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Old 12-02-2013, 03:41 AM
HOUSTON RICK HOUSTON RICK is offline
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I worked for Goodyear for 14 years. Its all in the small print. I am confident that they have you on some technicality like you purchasing what are commercial (or truck) tires rather than "passenger tires" in their rulebook. They are as cheap with non-executive employees as they are customers. :-)
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Old 12-02-2013, 02:52 PM
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Verizon is one of the worst with this (at least they use to be, not sure how they do it anymore). Anyway, they would offer a $50 or $100 mail-in rebate when you buy the phone. No problem , just go home and mail it in. But wait, you need to cut the UPC code off the box and mail it in as well. Can't return the product without the UPC. So they tell you to wait 30 days (return period) then mail it in. (Knowing full well that most people won't remember in a month and will eventually miss the cutoff date to send it in).

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Old 12-02-2013, 05:27 PM
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I remember a couple of years ago I asked the forum what they thought about Goodyear Triple Tread passenger car tires. Almost universally I got positive comments on Goodyear and several people commented that they owned that particular tire and that it was a fine tire. So, with rebates available, I bought four of same. The tires are still in excellent shape on my Mercury Sable and the rebate came as promised.
I swear, if I'd made a negative comment the naysayers would be flocking in by the trailer load. It's all about your original comment, especially if it's negative! You can't blame Goodyear if you didn't take the time to checkout the offer.
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Old 12-02-2013, 05:45 PM
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Rebates can be tricky. You have to read through them completely before you send the form in. It's better if you can read through them before you buy the product. Back when there were tons of computer part rebates I did a lot of them. The one time I got burned, it was my fault because I didn't read the form and failed to comply with one of the requirements.

I'm trying to get through the winter on my current tires, but by spring I'll be looking for new ones for the Tundra. I doubt I'll buy Goodyear, but that's only because there are better tires for less out there. I'm not interested in paying for a name.

sqhead, I'd suggest contacting the dealer and asking them what's up. If they mislead you, you can raise a stink and they'll likely give you the money just to keep the bad publicity down.
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