- Joined
- Jan 7, 2021
- Messages
- 633
- Reaction score
- 1,123
Turned on the boiler (slab heat) as the weather cooled and it threw an error code. Called the installer and they looked at it and said it's 17 years old, the controller is discontinued, you need a whole new unit $12,500. There is an upgrade for the control but that will run you $2,300 and it's a lot of work so you don't want to do that. I said do the upgrade. Called them 3 weeks later to check and they still hadn't found the upgrade kit and were working on a price for a new unit. I went online and found the kit including instructions in stock everywhere for $500. I ordered it and spent about 5 hours, including coffee breaks and scratching my head, installing it. Works like a charm. This company used to be great to deal with, now you can't get them to answer the phone. The thing is, I would have paid the $2,300 but their attitude cost them the job.
Guess I saved enough on the repair for a couple new toys!
Guess I saved enough on the repair for a couple new toys!