I got out this morning and fired the freshly repaired Shield. I am glad to report that it no longer bulged the brass of anything i put through it. This includes the critical defense which was so scary to begin with. I knew it could be fixed.
I should also mention that about halfway through...
I already own firearms in .40 that will do what I want. Including subcompacts. I just want this firearm to perform as advertised. And remember I sent this firearm in at S&W's request. Since the issue with bulging did improve after the first repair, that leads me to believe there was something...
I have no way of knowing how many rounds were fired. But the difference was obvious the first time I racked the slide after getting it back. I only mention it it because I took note of how difficult it was to rack all the way back when I first got it.
I sent the gun in to Smith again. I just Got it back yesterday. They expedited the repair this time because it was the guns third trip in. They only had it for a week. Less than a two week turn around including shipping.
I have not shot it yet so I can't say if the problem with case bulging is...
I made it to the range today. What a beautiful day to be out shooting. Sunny and warm. The nicest day of the year so far here in NW PA.
As I suspected yesterday the alterations they made to the barrel on its last trip back to Smith have put me back at square one. The reduction in case bulging...
I got my gun back today. When I sent it in this time I sent a very pleasant and detailed letter describing my issue with the feed ramp as well as my original concern with the bulging brass which had improved slightly after the first repair. I opened the box today and the paperwork stated that...
This issue is with one firearm but there QC problems are widespread. One problem like this out of thousands is indicative of a larger issue. I work for an automotive manufacturer and 1 problem in 10,000 is enough to investigate when there reputation is on the line. I am not bashing Smith, it...
I find it hard to believe this went unnoticed. Too many people handle/test these firearms before they leave the factory. "not my job" mentality. More likely they just don't care about the product they are putting out.
This sounds all to familiar to me. Mine is on its way back for the second time. It came back from s&w the first time in worse shape than it left. At least you got a free magazine out of the deal, so far I have gotten nothing but trouble and rude customer service.
I got ahold of S&W, this time I called. All of my previous correspondence have been through email. I waited on hold for about 30min, I expected that.
The gentleman I spoke to said all they can do is have me send it in again. A rather inconvenient process for me. The call was short, the CS rep...