Bought a new 45 Shield that had a defective recoil spring assembly right out of the box. Called S&W on Mon morning, and the the new assembly arrived in Wednesday's mail. MA to TX in 2 days !
GREAT CUSTOMER SERVICE !!!!
Thank you Mark and Rachel.
Merry Christmas
bought a new 45 Shield this morning
Upon initial disassembly the RSA separated leaving me with a brand new pistol. My other M&Ps including a 40 shield have been flawless, but my new one has me angry .....Thanks for letting me blow off steam, and no, the problem aint yet fixed !@
Bought a new 45 Shield this morning.
Upon arriving home I disassembled to clean and lubricate prior to firing......
Guess what ? when I removed the RCA there was no end cap ? or if there was I can't find it. anyway the new gun is useless as the RCA is not complete. I have another shield and 4...