Few years back I took one of those Logitech remotes back to best buy, got it as a Christmas gift, now, mind you, I never deal with best buy, the girl behind the counter told me this was the last time I could return an item as I've had too many returns. I told her this was the 1st time I've dealt with the store since they opened. She said she's looking at a long list of returns. I said get your Dam manager. He Saunders over and say yep, too many returns. I say, if I've never purchased from you how can I have returns ? He took my drivers license from the bimbo and looked and said "oh my" we've got the wrong customer. My address didn't match with the one showing. He said we'd be happy to give you a gift card, I told him not only did he lose me as a potential customer, but he just lost out on the sale of 25 32" Samsung tvs I was buying for my ER staff as a Christmas gift for all their great work. Took the gift card and left the cart with 25 Samsung tvs. Went to Walmart, found the same tvs for 23 bucks cheaper. On the way to work I stopped at food lion and sold the $115 gift card for 70 bucks. Since then, I've changed my hospital systems electronics purchases away from best buy, and I let corporate know they lost tons of money. Also informed them they should be glad my ER didn't run like their stores.
