I just bought a new 500 magnum, what a thrill, the issue is when I open the cylinder to eject the cartridges the cylinder moves forward a very slight amount, about .05", when this happens, you cannot close the cylinder without applying pressure to the pivot point to the rear to close the cylinder, if you don't do this the pivot arm will strike the frame and prevent closure.

Question is this normal? I have a 629 without these issues, how can it be corrected? Is it defective?

Push the cylinder and yoke all the way on, then tighten the forward bottom screw. That "yoke" screw is spring tensioned and most likely loose.

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Bob thanks your suggestion worked greatly appreciated

Neat when a knowledgeable forum member solves a problem avoiding the frustration and time involved with sending a firearm back to the factory.

An richly deserved well done for 500 Magnum Nut. Don

Yep.... 500 Magnum Nut helped me out with a similar problem a year or so ago. The guy knows his stuff!!