327 PC Issues

4FingerJon · Feb 22, 2025

Hey all, recently picked up a new 327 Performance Center. I have not shot the gun yet but I've noticed an issue. When I close the cylinder, the cylinder release latch will occasionally not seat and causes the gun to lock up. It doesn't happen often, but it seems to be related to the alignment of the cylinder when its closed in the gun. The ejector spring seems to bind up causing the release to remain in the unlocked position. I can usually get the ejector spring to reset by moving the cylinder side to side horizontally. I can make the problem occur by applying slight pressure to the side of the cylinder. The problem seems to only happen on 4 of the 8 chambers and are all directly next to each other.

Has anyone see this before? I don't think my extractor rod is bent from what I've looked at. The internals seem good, the release itself is free and smooth when the cylinder is unlocked.

Model19man · Feb 22, 2025

Sounds like a warranty issue. Instead of posting the problem you should probably call S&W customer service on Monday when they are open.

4FingerJon · Feb 22, 2025

Model19man said:
Sounds like a warranty issue. Instead of posting the problem you should probably call S&W customer service on Monday when they are open.

Anyone else have some real input?

BC38 · Feb 23, 2025

4FingerJon said:
Anyone else have some real input?

Sure. Your diagnosis may be spot on. But it may not be.
If it is a new gun, sending it in for warranty repair is a good suggestion. I wouldn't tinker with trying to diagnose and fix a brand new gun. It's under warranty and trying to fix it yourself will void the warranty. You paid for the warranty in the price of buying a new gun, might as well use it.
Welcome to the forum.

colt_saa · Feb 23, 2025

Welcome to the Forum

The advice is good, let the Factory take care of it for you. They will issue a tag to have the firearm picked up and will cover shipping cost in both directions

I understand the desire to fix it yourself and get that new firearm out and use it as soon as possible, but the factory boys are best equipped with spare parts should something need to be replaced, so don't do anything that might give them a reason to void the warranty

By-The-Way, which version of the Model 327 did you end up buying? Though all of them are very nice revolvers

I am of the opinion that Scandium Alloy is the greatest thing to happen to an N-Frame revolver since the implementation of stainless steel.

It still amazes me that I can carry a 5" revolver that holds eight rounds of 357 Magnum ammunition and weighs less than my old 4 inch model 19.

Though I absolutely love carrying my 2 1/2" Model 327 Night Guard.

4FingerJon · Feb 23, 2025

colt_saa said:
Welcome to the Forum

The advice is good, let the Factory take care of it for you. They will issue a tag to have the firearm picked up and will cover shipping cost in both directions

I understand the desire to fix it yourself and get that new firearm out and use it as soon as possible, but the factory boys are best equipped with spare parts should something need to be replaced, so don't do anything that might give them a reason to void the warranty

By-The-Way, which version of the Model 327 did you end up buying? Though all of them are very nice revolvers

I am of the opinion that Scandium Alloy is the greatest thing to happen to an N-Frame revolver since the implementation of stainless steel.

It still amazes me that I can carry a 5" revolver that holds eight rounds of 357 Magnum ammunition and weighs less than my old 4 inch model 19.

Though I absolutely love carrying my 2 1/2" Model 327 Night Guard.

I got the 2". It's such a cool gun and yes, incredibly lightweight even loaded. Probably the ultimate snub nose.

s&wchad · Feb 23, 2025

Cool gun!

If I experienced that problem, I'd lightly lube the ejector rod and center pin. I'd also give the internals a quick shot of lube and blow out the excess out with compressed air. Make sure the IL is firmly seated in the off position.

If that doesn't correct the issue, sent it in.

swagmeister · Feb 23, 2025

As wisely suggested in a couple of prior posts, if it were my gun, I would not mess with it (you could void the warranty tinkering with it) and send it back for repair. Good luck.

colt_saa · Feb 23, 2025

4FingerJon said:
I got the 2". It's such a cool gun and yes, incredibly lightweight even loaded. Probably the ultimate snub nose.

I agree, the Pug Nosed 2" Model 327 has a very cool look.

Mine was the first Scandium alloy N-Frame I ever purchased

That was more than 2 decades ago. I loved the way it carries and I lovethe way it shoots

I even liked the look and feel so much that when the 45 Long Colt version of the Pug Nose came out a few years later, I had to welcome those into the collection

While the stainless cylinder makes the 45s a bit heavier, they are still amazingly light weight

I am sure your issue will get resolved in a speedy manor so you can enjoy your new addition

327 PC Issues

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