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03-19-2013, 10:41 AM
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Join Date: Jan 2013
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It took a week after the shipped email for me to receive them.
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03-19-2013, 03:28 PM
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Join Date: Mar 2013
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I cancelled my order with ProMag yesterday. Good luck to those that still have orders pending.
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03-19-2013, 03:33 PM
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Quote:
Originally Posted by Mattrix
I cancelled my order with ProMag yesterday. Good luck to those that still have orders pending.
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How are you guys cancelling orders? If you call, you have to leave a message without getting a call back. I have emailed with no response, either.
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The Following User Likes This Post:
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03-19-2013, 06:01 PM
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Join Date: Jan 2013
Location: USA
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Ordered 3 32 Rd Promags from Tactical Advantage on 3/13/13 received ship notice today, no ETA but probably next week. Nothing from the ones I ordered direct from Promag 02/21/13...
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03-19-2013, 07:28 PM
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Quote:
Originally Posted by ponchsox
How are you guys cancelling orders? If you call, you have to leave a message without getting a call back. I have emailed with no response, either.
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I called the 800 number on their site and talked to a lady. I had to wait on hold for few minutes but she cancelled it right away. Maybe I got lucky with the timing.
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03-20-2013, 11:17 AM
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Join Date: Jan 2012
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If you received a shipped e-mail with no tracking number you can find it here:
UPS: Tracking Information
Click on Track by Reference Number and use your order number.
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03-22-2013, 07:41 PM
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Join Date: Mar 2013
Location: Winter Park, FL
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Your order has shipped. placed on 01/28/2013
Emailed ProMag Yesterday to inquire about my order. Did not think they would get back that fast. But I got an email today saying my mags shipped. Hell Yea!!! That took long enough....
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03-22-2013, 08:14 PM
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Join Date: Jan 2013
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Quote:
Originally Posted by dissident23
Your order has shipped. placed on 01/28/2013
Emailed ProMag Yesterday to inquire about my order. Did not think they would get back that fast. But I got an email today saying my mags shipped. Hell Yea!!! That took long enough....
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What was your order #? I placed an order the same day. No notification here yet.
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03-22-2013, 08:34 PM
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Quote:
Originally Posted by Tdsmtx
What was your order #? I placed an order the same day. No notification here yet.
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33112 they emailed me back in less than 24hrs. Called this morning to cancel but hung up at the answering machine. good this I changed my mind. Was just tierd of waiting.
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03-22-2013, 09:28 PM
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Join Date: Jan 2013
Location: FL
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Patience pays off. Glad to hear others are getting their orders....even if it wasn't in timely fashion!
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03-22-2013, 10:40 PM
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Join Date: Dec 2012
Location: S. Illinois, not Chicago
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I'm still waiting on my order from Jan 8th.....
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03-23-2013, 09:43 AM
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Join Date: Feb 2012
Location: Savannah, GA
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Re: ProMag Order
Its pretty sad that I have received two orders within the last three weeks for mags from tactical vantage and haven't heard a thing about my orders from January and February
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03-25-2013, 03:12 PM
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Join Date: Dec 2012
Location: SC
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I ordered 4 on 1/28/13 an got shipping confirmation today. So maybe things are looking up for them.
Sent from my iPhone using Tapatalk
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03-25-2013, 04:29 PM
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Yep just got an email for shipping conformation. Ordered 1/31.
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03-25-2013, 05:36 PM
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What were your order numbers? Mine is 328xx and I have not heard from them for about 2 months..... Ordered on 1/27
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03-26-2013, 01:25 PM
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Join Date: Dec 2012
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My order #33096.
Sent from my iPhone using Tapatalk
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03-26-2013, 02:43 PM
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Join Date: Jan 2013
Location: USA
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Nothing from Promag order in mid-Feb but I received my order of 32 rd mags from Tactical Advantage today. Ordered 3/13 shipping confirmation rec'd 3/19 received 03/26.
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03-27-2013, 08:00 AM
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Ordered 1/24/2013 finally received item 03/25/2013 sad
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03-27-2013, 06:14 PM
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Join Date: Jan 2013
Location: Maine
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Quote:
Originally Posted by 88Mike
I'm still waiting on my order from Jan 8th.....
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This is exactly why I cancelled my order....orders placed well after mine were already shipped which is BS.
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03-27-2013, 07:40 PM
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Join Date: Feb 2013
Location: Wyoming
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Picked up a couple at a local gun store this afternoon. Still waiting on my order to ship.
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03-27-2013, 09:50 PM
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Join Date: Feb 2013
Location: Northern Virginia
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Quote:
Originally Posted by Magmadragoon
Ordered 1/24/2013 finally received item 03/25/2013 sad
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Ditto. Still no word on the later ones.
Tracy
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03-28-2013, 08:55 PM
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Join Date: Apr 2012
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My 1/24 is still processing.
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03-29-2013, 06:05 PM
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Location: Winter Park, FL
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Just Got My 4 Mags today!!! Hell yea time to go put some holes in some ****. Need more ammo!!!!!!!!!!!!!!
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03-30-2013, 12:04 AM
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Join Date: Jan 2013
Location: NOVA
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Impact Guns has these in stock right now for $18.99 each.
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03-31-2013, 03:36 AM
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Placed my order (#32,3xx) on Jan 27th and still nothing. Called last Monday and talked to a lady that said she just started and said if I didn't get an email by next Monday to call back. Super frustrating.
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03-31-2013, 07:44 AM
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Join Date: Jan 2013
Location: USA!
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I placed mine on 1/30,at the same time a friend placed his. I got mine Delivered Friday, be hasn't heard a peep. I'm glad I got mine, but I won't do business with them again.
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03-31-2013, 09:19 PM
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1/23 still waiting....
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04-01-2013, 11:23 PM
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Talked to the lady at Promag today and she confirmed that there was a former employee that really screwed up the fulfillment order on all orders from mid jan through mid feb. She said that she thought the next run would be the m&p mags, but wasn't sure. My guess is at least another week.
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04-02-2013, 12:03 AM
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Quote:
Originally Posted by Autzenoise
Talked to the lady at Promag today and she confirmed that there was a former employee that really screwed up the fulfillment order on all orders from mid jan through mid feb. She said that she thought the next run would be the m&p mags, but wasn't sure. My guess is at least another week.
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Been hearing that story for weeks now. Must be part of the script now.
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04-02-2013, 06:36 PM
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I finally called and cancelled a couple of my orders from Promag, one from Jan 8th, the other Feb 20th. It only took 22 minutes and 4 different people to get it done. What a joke. They really should get out of the retail business.
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04-02-2013, 06:41 PM
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I got the same tale over a week ago.
Quote:
Originally Posted by Autzenoise
Talked to the lady at Promag today and she confirmed that there was a former employee that really screwed up the fulfillment order on all orders from mid jan through mid feb. She said that she thought the next run would be the m&p mags, but wasn't sure. My guess is at least another week.
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04-02-2013, 06:57 PM
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Location: Kentucky
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Just got off the phone with them myself and the lady just said that they are "still waiting and waiting and waiting and waiting".
Must really suck to be one of their receptionists these days.
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04-02-2013, 08:16 PM
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I got my shipping notice on Mar 26th (originally ordered on Jan 31), but when I enter the refernce number into UPS the only info is that a label has been made for the order. What is their deal? Anyone have that phone number so I can cancel that stupid order? In the time I've waited for Promag, I've received three orders from Tactical Vantage.
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04-04-2013, 04:47 PM
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Location: TX
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Damn I ordered on 3/7. I wonder If I were to call and inquire they would just say "it takes 6 weeks to process these" and offer no other assistance besides cancelling my order.
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04-10-2013, 04:23 PM
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Anyone else get an order recently? Im still waiting on my 1/24.
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04-10-2013, 06:06 PM
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Join Date: Jan 2013
Location: Texas
Posts: 275
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I've already received two different orders of 32 round Promags from Tactical Vantage within the past 3 weeks. It appears that they have been getting mags in stock over the past month or two. I finally gave up on Promag Industries and cancelled my 2-4-13 order. Good luck to those who still want to do business with them.
Last edited by TYSTYX; 04-10-2013 at 06:08 PM.
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04-10-2013, 06:12 PM
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Join Date: Jan 2013
Location: USA
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Quote:
Originally Posted by zload
Ordered 3 32 Rd Promags from Tactical Advantage on 3/13/13 received ship notice today, no ETA but probably next week. Nothing from the ones I ordered direct from Promag 02/21/13...
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Got mine from March
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04-10-2013, 06:40 PM
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Join Date: Mar 2013
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Been a month, looks like it will be another
month before they arrive. Guess I better
start looking at other outfits.
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04-11-2013, 11:45 AM
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Going on 11 weeks here.. still nothing.
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04-11-2013, 12:27 PM
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Ordered 3-8 or 3-7 but still nothing.
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04-11-2013, 01:37 PM
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Join Date: Mar 2013
Location: The Great State of Texas
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Ordered 2/4, still "Processing"
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04-11-2013, 03:23 PM
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Join Date: Dec 2012
Location: South East Missouri
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i ordered 2/11, still processing, i emailed with no reply?????
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04-11-2013, 06:30 PM
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Location: Texas
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Quote:
Originally Posted by xxspudxx
Anyone else get an order recently? Im still waiting on my 1/24.
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I canceled my order for 2 from 1/16 this morning.
Got lucky and got 2 of the Midway 10 rounders before they sold out...
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04-12-2013, 11:19 AM
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Join Date: Jan 2013
Location: TX
Posts: 224
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Just picked up a Pro Mag at my local academy for $19.99. One mag per customer though. I'll be back in a few hrs though
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04-12-2013, 01:18 PM
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Join Date: Apr 2013
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Canceled my order today after getting some mags from Midway yesterday. Factory mags seem to finally be popping up here and there.
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04-13-2013, 03:08 PM
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Member
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Join Date: Apr 2006
Location: Dallas County, Texas
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Quote:
Originally Posted by thomaswgoodwin
Canceled my order today after getting some mags from Midway yesterday. Factory mags seem to finally be popping up here and there.
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I tried to cancel my ProMag order because I got some mags from Tactical Vantage. Their system would not let me cancel the order. Did you call customer service to cancel?
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05-17-2013, 09:08 PM
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Filed a complaint with the BBB after seeing that they were no longer going to fulfill orders, and gave them almost 2 weeks to respond to multiple emails and phone messages. I hope that they get nailed to the wall for their handling of this situation. I understand a mistake was made, but they needed to rectify it with their customers. I actually found their 15-22 mags sitting next to plinker tactical mags at the local sportsmans. Even though I believe the promags to be higher quality I bought 3 of the others. They have lost a customer in me permanently.
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05-18-2013, 07:02 PM
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Join Date: Nov 2012
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I just checked in..... placed order on 2/22 and still haven't gotten mine. "Processing."
Glad I haven't had a chance to hit the range for a while. :-(
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05-18-2013, 07:05 PM
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Member
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Join Date: Dec 2012
Location: DFW
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Quote:
Originally Posted by Autzenoise
Filed a complaint with the BBB after seeing that they were no longer going to fulfill orders, and gave them almost 2 weeks to respond to multiple emails and phone messages. I hope that they get nailed to the wall for their handling of this situation. I understand a mistake was made, but they needed to rectify it with their customers. I actually found their 15-22 mags sitting next to plinker tactical mags at the local sportsmans. Even though I believe the promags to be higher quality I bought 3 of the others. They have lost a customer in me permanently.
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I think they have gotten seize and decease letter from S&W few weeks ago for patent infringement....
File with BBB ain't going to help much... They are just bad business themselves. Just call your credit card company and cancel the order. Simple and easy
Last edited by MBATF; 05-18-2013 at 07:09 PM.
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05-18-2013, 07:14 PM
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Join Date: Feb 2013
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They don't charge your card until it ships anyway so I don't understand why you'd have to call your cc company?
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