CORRECTION AND UPDATE at reply #73 in this thread.
I have been posting a series about the saga I have been going through with my Bodyguard (non-laser) 380. I stopped posting after Part 6 because it was getting depressing.
Here's a recap:
Gun #1: Numerous problems, common to this gun, all repaired by S&W except a persistent FTFire issue. All brand-name US ammo, FTFired on most brands occasionally, but most regularly on Wnchester White Box. After four trips back and forth to S&W they replaced it with:
Gun #2: A couple minor glitches, and again the FTFire. Installed Galloway spring and firing pin, made no difference. Started working with a guy from another forum who is well regarded as a BG380 expert, and took the gun apart completely for a thorough inspection. Didn't find anything that could explain the problem.
Against all common sense, I bought a backup gun, #3, to have when #2 was off getting repaired. My wife, who is normally very understanding about these things, said, "So you're buying TWO guns that don't work?!" A little crazy, but I really liked the gun and wanted it to work.
Gun #3, the backup, did the exact same thing. FTFire about 1 out of 10 rounds of Win WB.
Talked with a supervisor at S&W who was very understanding and helpful. He agreed they had been working on this problem, and hinted they thought they were on the path to a solution. I pressed him to tell me what it was and he told me they thought the length of throw of the firing pin might be too short, and they were redesigning it. So I sent gun #2 in to hopefully get it fixed.
Got Gun #2 back from S&W with their typical vague description of what they did. The minor problems were fixed, but the FTFire was the exact same. Called my supervisor connection but he could not confirm whether the new-design firing pin had been installed. Sent it back the second time. Hoped he might look after it personally.
Got Gun #2 back and took it out yesterday. Torture tested it with four brands of ammo, especially Win WB, its nemesis. Ran it hot, fired slow and easy, fast and hard, didn't clean it. After 110 rounds, the gun... wait for it...
...
...
performed PERFECTLY!
I am so pleased with this thing, finally. Despite the six times I had to send two guns back to S&W (not to mention Gun #3 that I still need fixed), S&W has really put the effort into taking care of me without a hassle.
I really like this gun a lot, as it is my EDC. Once you go small, it's hard to go back up to a 9. Next I need to see how it likes +P ammo...
So Gun #3 is going back for hopefully the same treatment, and then I'm selling it.
David
I have been posting a series about the saga I have been going through with my Bodyguard (non-laser) 380. I stopped posting after Part 6 because it was getting depressing.
Here's a recap:
Gun #1: Numerous problems, common to this gun, all repaired by S&W except a persistent FTFire issue. All brand-name US ammo, FTFired on most brands occasionally, but most regularly on Wnchester White Box. After four trips back and forth to S&W they replaced it with:
Gun #2: A couple minor glitches, and again the FTFire. Installed Galloway spring and firing pin, made no difference. Started working with a guy from another forum who is well regarded as a BG380 expert, and took the gun apart completely for a thorough inspection. Didn't find anything that could explain the problem.
Against all common sense, I bought a backup gun, #3, to have when #2 was off getting repaired. My wife, who is normally very understanding about these things, said, "So you're buying TWO guns that don't work?!" A little crazy, but I really liked the gun and wanted it to work.
Gun #3, the backup, did the exact same thing. FTFire about 1 out of 10 rounds of Win WB.
Talked with a supervisor at S&W who was very understanding and helpful. He agreed they had been working on this problem, and hinted they thought they were on the path to a solution. I pressed him to tell me what it was and he told me they thought the length of throw of the firing pin might be too short, and they were redesigning it. So I sent gun #2 in to hopefully get it fixed.
Got Gun #2 back from S&W with their typical vague description of what they did. The minor problems were fixed, but the FTFire was the exact same. Called my supervisor connection but he could not confirm whether the new-design firing pin had been installed. Sent it back the second time. Hoped he might look after it personally.
Got Gun #2 back and took it out yesterday. Torture tested it with four brands of ammo, especially Win WB, its nemesis. Ran it hot, fired slow and easy, fast and hard, didn't clean it. After 110 rounds, the gun... wait for it...
...
...
performed PERFECTLY!
I am so pleased with this thing, finally. Despite the six times I had to send two guns back to S&W (not to mention Gun #3 that I still need fixed), S&W has really put the effort into taking care of me without a hassle.
I really like this gun a lot, as it is my EDC. Once you go small, it's hard to go back up to a 9. Next I need to see how it likes +P ammo...
So Gun #3 is going back for hopefully the same treatment, and then I'm selling it.
David
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