I appreciate the effort to get S&W on record about resolving the problem. I'd like to see a side-by-side comparison of old/new barrels.
My guess? No difference. This was a non-answer fix to get rid of this client.
The cartridge has to stand up BEFORE it gets to the feed ramp or barrel in order to stove pipe a live round. I think the diagnosis reached long ago by board members that the cartridge must be leaving the feed lips and pointing up before it can get to the barrel is accurate. This "stand up" propensity must be slowed for the cartridge to point lower and go into the barrel. That it only happens on the last round in a magazine is indicative of a follower problem.
This is a magazine design issue, IMO. I significantly scuffed six new mag followers, polished the inside of the mags, springs and feed lips, and smoothed the sides of the followers. I've not had the problem on my or my daughter's .380 EZ. Both are completely reliable with all six magazines and many different kinds of ammo, including Barnes TAC-XP hollow points.