A few years ago I bought a 4" 686 no dash. The barrel was so canted that I could not adjust the sights enough to get near the x ring at 25 yds. I sent it back to Smith hoping they would fix it under warranty as it should not have left the factory in this condition. S&W said No-Go, it was too old. They could fix it with new barrel, cylinder and action job, but the work would have to be done by the Performance Center. The price they quoted was much more than I had hoped but after thinking about it for a few days I sent S&W a check.
The revolver now has the smoothest SA and DA trigger pull I've ever felt on a revolver. I didn't spring for the extra $145 S&W wanted to rebuff the parts so the finished on the returned gun is a slight miss match. S&W didn't add the serial numbers to the new cylinder or barrel and added no markings to the frame that I have found which indicate factory work. I have no intention of parting with this revolver but I know at some point someone else will be the custodian. For now I'm keeping the receipts for the work with the gun, but how will a forum like this answer questions that a future owner might ask? The work was factory, but markings are not in the usual places.
The revolver now has the smoothest SA and DA trigger pull I've ever felt on a revolver. I didn't spring for the extra $145 S&W wanted to rebuff the parts so the finished on the returned gun is a slight miss match. S&W didn't add the serial numbers to the new cylinder or barrel and added no markings to the frame that I have found which indicate factory work. I have no intention of parting with this revolver but I know at some point someone else will be the custodian. For now I'm keeping the receipts for the work with the gun, but how will a forum like this answer questions that a future owner might ask? The work was factory, but markings are not in the usual places.