Texas Star
US Veteran
I've never bought a cell phone, as I don't want extra phone charges, and the threat of cancer from carrying one on or near the body worried me. Finally decided on the basis of latest info that if I carry in a coat, it's probably safe, and I need the phone in case of emergency away from home, etc.
My brother, who is an electronics buff and software engineer, told me that he'd get me a phone and pay the first period of use. (He's pretty well off, and I'm on a fixed income.) I said okay.
We bought an AT&T GoPhone at Target on April 7, but he had to get on home, so I left the phone in the blister pack box until he or one of my grown kids could show me how to set it up and select the calling plan. We bought the appropriate card, for $50 of air time.
Yesterday, my daughter came by for breakfast (IHOP) and to run a few errands with me. She had time to unpack the phone and get with AT&T to activate the unit and select the air time option. It worked okay.
But last night, I tried to make another call, and got an AT&T announcement that there was a problem at the point of purchase and that I need to call AT&T during normal business hours and deal with it. Reading the fine print on the box, I think the clerk in the checkout lane or in Electronics at Target failed to scan a code on the bottom of the box to activate the phone purchase.
Now, my brother will probably have to drive 20 miles back to that Target and prove that he paid for the phone and find some clerk who knows what to do so I can use the phone. I called Target tonight, and neither clerk I talked to had a clue. Said that the cashier was supposed to scan that code. This is evidently in addition to scanning the box for purchase.
If you are thinking of buying an AT&T cell phone, be aware of this situation. Just another freaking thrill from AT&T! I don't think the Target Electronics clerk was even in the dept. when we were there, and my brother was in a hurry and didn't read all the fine print on the box. Not being a regular buyer of electronics goods, I hadn't a clue.
Anyway, treat such purchases as potential adversary proceedings with an opportunity for lost time and added hassles, so that AT&T can enjoy their marketing schemes.
And don't trust Target clerks to know what to do, especially in the regular check-out lanes, where the clerk probably hasn't been trained to deal with this issue over and above simple purchase scans. I would hope that the purchase scan alone would solve any shoplifting issues, if that is what this is designed to prevent. Anyway, I'm an unhappy camper. And I'm not looking forward to dealing with AT&T about it on Monday.
I'm just glad that I didn't assume that all was well after the first few calls worked and go to a remote area where I'd need that phone for emergency help, only to find that it no longer worked!
Rant over, but be careful!
My brother, who is an electronics buff and software engineer, told me that he'd get me a phone and pay the first period of use. (He's pretty well off, and I'm on a fixed income.) I said okay.
We bought an AT&T GoPhone at Target on April 7, but he had to get on home, so I left the phone in the blister pack box until he or one of my grown kids could show me how to set it up and select the calling plan. We bought the appropriate card, for $50 of air time.
Yesterday, my daughter came by for breakfast (IHOP) and to run a few errands with me. She had time to unpack the phone and get with AT&T to activate the unit and select the air time option. It worked okay.
But last night, I tried to make another call, and got an AT&T announcement that there was a problem at the point of purchase and that I need to call AT&T during normal business hours and deal with it. Reading the fine print on the box, I think the clerk in the checkout lane or in Electronics at Target failed to scan a code on the bottom of the box to activate the phone purchase.
Now, my brother will probably have to drive 20 miles back to that Target and prove that he paid for the phone and find some clerk who knows what to do so I can use the phone. I called Target tonight, and neither clerk I talked to had a clue. Said that the cashier was supposed to scan that code. This is evidently in addition to scanning the box for purchase.
If you are thinking of buying an AT&T cell phone, be aware of this situation. Just another freaking thrill from AT&T! I don't think the Target Electronics clerk was even in the dept. when we were there, and my brother was in a hurry and didn't read all the fine print on the box. Not being a regular buyer of electronics goods, I hadn't a clue.
Anyway, treat such purchases as potential adversary proceedings with an opportunity for lost time and added hassles, so that AT&T can enjoy their marketing schemes.
And don't trust Target clerks to know what to do, especially in the regular check-out lanes, where the clerk probably hasn't been trained to deal with this issue over and above simple purchase scans. I would hope that the purchase scan alone would solve any shoplifting issues, if that is what this is designed to prevent. Anyway, I'm an unhappy camper. And I'm not looking forward to dealing with AT&T about it on Monday.
I'm just glad that I didn't assume that all was well after the first few calls worked and go to a remote area where I'd need that phone for emergency help, only to find that it no longer worked!
Rant over, but be careful!
