Beta Tester

[Old_Cop]

Yesterday we sent my wife's M&P .380 EZ back to S&W for the recall/upgrade to the thumb safety. It was for her birthday, she's fired 14 trouble free shots, and had it for a week. Two or three weeks according to the telephone representative.

Previously I sent two Sig P320s back to Sig for their safety upgrade. Service was quick on one and slow on the other. Both have good triggers, one doesn't reset when dry firing until the slide is almost all the way to the rear. Since it will fire and reset when fired, the factory is satisfied.

I went 47 years before sending a gun back for a recall. Yes, they owned it, paid for it and took care of it (mostly in Sigs case). It doesn't make me happy though.

 

[old bear]

It appears that MANY companies are putting more time into increasing the bottom line than upgrading quality control. It's a sad sate of affairs that many companies realize it cheaper to fix a broken product than it is to make a better one.

 

[Protocall_Design]

It's not really cheaper, just easier.

 

[Rastoff]

It appears that MANY companies are putting more time into increasing the bottom line than upgrading quality control.

Any company that thinks they can improve their "bottom line" by turning out less then the best quality is fooling themselves. Rework is twice as expensive as doing it right the first time.

 

[Wise_A]

Because recalls on early-run guns are as old as...well, recalls on guns?

 

[LVSteve]

At least Sig and S&W stepped up and recalled these guns after using customers as beta testers. That's more than BMW, Mercedes and Jaguar have done with their faulty products.

 

[BAM-BAM]

Bummer........ more and more... IMHO...... it's wait a year on any new product......

I also looked at an EZ for my wife............ only 10 months 15 days and 17 hours to go!!!!!

Old_Cop...... 6 days!!!!!