BG380 laser stopped working (UPDATE, pg.3, got it back)

[TXM&P]

Got my BG380 today and only the left side laser button works with little pressure,the right side requires pressing really hard. Even then it may or may not come on. gun has not been fired yet. should I contact S&W? Extra mags would be nice too

 

[Sonny Crocket]

I fixed my button issue. Pop the grey buttons off and straighten up the post and reinsert. Problem fixed.

 

[Loco Weed]

What Sonny is talking about is there is a little nubbin inside the rubber cover that gets off center. Use the tip of a very small screwdriver to recenter the nub and then reinstall.

 

[mrsig]

Mine stopped working as well. Plus one of the little activators fell out and was lost. Smith shipped me a pair of activators and instructed me to take the gun down and completely clean the laser contacts with a qtip and rubbing alcohol as well as inside of frame around them. Activators arrived in 3 days. I cleaned contacts as instructed and all is well again. I think the cleaning process may be ongoing though.

 

[firehawk1]

I held one of the bg380's yesterday. The guy at the shop said they couldn't sell the one they had because everyone didn't like how HARD it was to activate the laser. When I held it, I could not activate the laser with my index/trigger finger at all. It took all the pressure from my other hand thumb to get it to turn on. Possibly a switch issue?

Where you at Plainfield Shooting Supplies? if so, I was looking at the same one. Told Bob I'd take one, but NOT that one. He brought another one from the back.

Of all the problems I've had with my BG380, the laser has worked perfectly. Fairly easy to turn on with just my index finger.

 

[pi3yeargrad]

Mine stopped working as well. Plus one of the little activators fell out and was lost. Smith shipped me a pair of activators and instructed me to take the gun down and completely clean the laser contacts with a qtip and rubbing alcohol as well as inside of frame around them. Activators arrived in 3 days. I cleaned contacts as instructed and all is well again. I think the cleaning process may be ongoing though.

Mine stopped working today. Second time shooting it. As of now it has had 150 rounds through it. The laser worked at the beginning and half way through I tried activating and nothing... Since I got activation has been easy w the index finger... now its just dead...

 

[montoya32]

I am about to send my current laser back to S&W. This will be the second time they replace the laser. My problem is that it will randomly shut off while shooting. I thought it might be the batteries falling down and out of contact, not making a connection, so I doubled up some electrical tape, cut it to size and laid it between the batteries and the frame of the gun(little recess in the gun). I am very frustrated since this is now the secodn time I am having to ship it back and the prices have been dropped by $100 since I purchased my gun. I am going to ask for something to make up for my loss. Maybe a holster and a few mags.