As long as this thread came back up I'll finalize my story.
I returned the two additional holsters Bob sent me. One was a replacement for the IWB that pushes my slide out of battery and the other was a pocket holster I never ordered.
The replacement IWB was tighter than the first and pushed the slide further out of battery when the gun was inserted.
Bob refused any payment for any of the holsters. I told him I would keep the first holster because... first of all I had ordered it... and secondly I wanted to see how it wears and breaks in as I had never had that material before. I had also modified it a bit by trimming some excess material and trying to stretch the base so the slide isn't pushed out of battery.
I told Bob I was paying for the holster I'm keeping and he flat out said if I send any money he would return it. Further more he said he would pay me for my time and trouble and if I refused payment he would make a donation to the DAV.
I sent the holsters back and he made a donation to the DAV. He refuses to be paid. That kind of makes me mad, because I don't want to be petty, I don't want to be cheap.
He's kind of a different bird... I like the design of his holsters, although I found the stitching quality varies. I had loose threads that snag on sights and stitching that wanders. He loses or misplaces some orders he gets.
On the good side I think he fulfills most orders quickly and refuses to charge for anything you are not completely happy with. He is quick to answer email and calls. I think he takes his product very seriously and genuinely wants to make the best holster on the market. A customer really isn't taking a chance buying a Mika holster, it's either everything you ever wanted or Bob takes it back and apologizes.
I know he reads these posts but that has not stopped me from telling the rest of you the straight scoop. I really hated sending that pocket holster he sent back to him because while it did fit my BG380 kind of sloppily (compared to my Desantis), I really wanted to try it on a small J frame. But I never ordered it so I wasn't about to use it then send it back.
Who knows what is going on in Bob's life now, maybe he is swamped with work, maybe he is nursing an old sewing machine along waiting for a new one, maybe he has other issues. We all have issues from time to time. But based on his responsiveness, his concern and his desire to make things right, I just want to buy his stuff! Unfortunately it doesn't work for me.
Someday I will see him at a show or maybe take a short trip to his shop and we can look at the holsters and discuss changes I need to make them right for me. That would work the best, to hold them and point at areas of concern and get his input face to face.