Call to S&W about M&P .22 sights

Called S&W customer service and they also shipped me a set of rear and front sights, no charge and no questions asked. You gotta love there customer service. Only problem is sights will not slide in but is very tight at the very beginning. Thought it would go in most of the way and I would just need to tap it in slightly but not the case. I'm concerned about hammering it in since its an aluminum slide. Might just take it to a local gunsmith. Any idea of whats a reasonable charge to install?
 
I just called and they would not give me a free sight. It was $30 + shipping. I said no thanks.
 
Never understood what was so great about thier customer service. I had complaints that were never adressed, emails that were never answered, and recently I sent a gun in for repair, it took several contcts, and several weeks to get a shipping label, and after I sent it in, they never told me they recieved the gun. After 2 and a half weeks, and 3 emails asking about the missing gun, they told me they got it a couple weeks ago, and the turnaround was 4 weeks.

I emailed springfield once about a repair, got a response within a couple hours, had the gun in the mail the next day, and it was back at my house the next week.

Given a choice to have SA and S&W side by side, I'll take SA every time.
 
I just called and they would not give me a free sight. It was $30 + shipping. I said no thanks.
I had a similar response regarding the pinky extensions for my 9c. Everybody was posting that they were getting them free when calling to ask so I tried it and was told they were in stock and that they were $x.xx. Said no thanks. Then I emailed about it and got two of them shipped NC. I think it's a little of a roulette game and may simply depend on which CSR you speak to. However it does surprise me that people are getting sights for free.
 
I got my M&P.22 Monday.....love this gun. Don't like the rear site....called S&W CS and they put a new rear site two dot in the mail the same day.....FREE. Now that's service. The only drawback is there is no elevation adjustment on the new one coming. Don't know how that will workout.
 
Just got off the phone with don @ S&W, he or she (couldn't tell) told me that the m&p 9,40 sights are not interchangeable with the M&P 22, and told me not to even try! Not very nice so I hung up. Im just going to order a Dawson precision front F/O sight for It. As soon as September hits I have competition with this handgun! Wish me luck!
 
I called and got Mark. I asked him for a new set of the factory .22 sights, and he sent me a 9MM rear sight. I don't want to use it. It's steel and I might screw it up putting it on. And the only problem I have with the factory M&P22 sight is the black on black coloring. Other than that, it's adjustable for windage and elevation, something that the 9MM sight is not. I'm gonna hold off. I'm hoping some other manufacturer eventually sells a dedicated M&P22 adjustable 2 dot sight.
 
Rear sights from a M&P 9mm on my M&P 22.They work well with no problem.

ranger98-albums-ranger-98-picture6634-smith-wesson-m-p-22-w-m-p-9c-rear-sight.jpg
 
Well, this is my first post here but I did feel compelled to make a post.

I called S&W and explained to them I own pretty much the full line of M&P including the 15/22 rifle and that I had an issue with the sights on the 22 pistol.

To my amazement they are sending me a full set of sights front and rear free of charge! Now that's customer service.

Big thanks the Ken at S&W support for your great customer service. I couldn't be happier :)
 
You had better luck than me!!!

You had better luck than me, first time firing my new M&P 22, found rear sights did not adjust down enough to make up for the gun firing to high. S&W had me ship the gun back to them, looks like the only thing different after they got done with it was a scratch and a new screw on the rear sight and the rear sight was falling off the gun when I opened the returning box. I think it sat on there shelf for 2 weeks, then someone replaced the rear sight screw and played with some, then through it in the mail. Still the same gun with the same problem, no real service here!!!!! I called them back, they told me how they had done so much more that the paperwork noted with the returning gun, ya right, and the tech even admitted that he wasn't a fan of the M&P gun sights, now wouldn't you think they would have replace them with sight that work. I wont be sending it back for more scratches, gun is new and this is what you get, maybe I should have gone with the less expensive Ruger SR22.
 
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