Called S&W

wingnuut

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feedinghills mass.
called today to ask about the guide spring on my new 1911e bobtail 4.25 barrel, I want to try a lighter spring, his ans. was 14her or 16 lb. he said it could be either one, suggested I call wolf springs
 
I call to day. Hold was not too long, last time about four weeks ago it took two days and lots of hours. I was checking on my order, two parts were back ordered and I wanted to know if hey were not shipping until they had everything. Well today I was told everything is back ordered. When I insisted I was told only two parts were back ordered and asked if they hold stuff while waiting for the back ordered stuff, I could tell he guy was getting p.o.ed at me. I hope they start making 22a buffers some time soon. I read on here they send them to you free. I can tell you that's not the case any more. I love smith and wesson but I am no fan of the phone service.:D
 
They are just so swamped it's got to be hard to do all the things they once did. Probably don't have as many parts to spare and such. I can tell you that at my work we aren't as good at customer service as we used to be...not because we don't care but just don't have the resources to be as accommodating to 20 people as we could to 5. Some have said they should hire more people...I'm sure they have but that also results in inexperienced employees.

Why do you want to change the spring in your 1911Sc? I have one and it is 100% with the stock spring. If you go to a lighter spring it seems it might be harder on the gun to have the slide slam back due to reduced resistance. I don't know much about that stuff but seems likely.
 
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called today to ask about the guide spring on my new 1911e bobtail 4.25 barrel, I want to try a lighter spring, his ans. was 14her or 16 lb. he said it could be either one, suggested I call wolf springs

14-16lb spring on a Commander style .45? I thought it was at least 18lb. Unless its a 9mm or Super .38.
Wolff is the best at springs so the person did steer you right. They will know what you need. Dale
 
Sadly America seems to become the country of low cost bidders and go enough. It is done so it's good enough.

Customer service does not impact the bottom line to stop the current CEO from getting is big bonus/raise/stock gifts/etc.
 
I HAVE 6 OTHER 1911S BUT THIS ONE IS THE HARDEST ONE TO RACK WAS HOPPING TO MAKE IT A LITTLE EASYER BUT THEY CAN'T TELL ME THE CORRECT SPRING IN MINE?
 
Have you measured the diameter of the wire used to make the spring? From that you can determine the weight.

I'll be surprised if it's as lite as 14lbs. The commander spring was originally just a stock full size spring cut back 5 or 5.5 (as I recall) turns to prevent it from getting fully compressed, with your size collection you surely have spares you could play with.

You could fit a larger radius firing pin stop, that will reduce the effort required to rack the slide. Same with a reduced weight mainspring.

Have you tried cocking it manually and then racking it? Compare the effort required to your other 1911's and that will give you some insight into how changing the recoil spring will affect the effort required.

Finally, you've spent how much time trying to get someone to give you a more specific answer, why not just order a 14? It's the lighter of the factory recommended springs and if you happen to have one installed then you'll have a spare, and if you have a 16 installed then you get to try the lighter spring. If you have lots of free time call Smith back and ask for one, they'll probably give it to you to get you off the phone, otherwise Wolff is your answer.

Good luck!
 
I HAVE 6 OTHER 1911S BUT THIS ONE IS THE HARDEST ONE TO RACK WAS HOPPING TO MAKE IT A LITTLE EASYER BUT THEY CAN'T TELL ME THE CORRECT SPRING IN MINE?

IT CAME WITH THE CORRECT ONE IN IT. YOU WANT TO CHANGE IT. THEN WHEN THE PISTOL STARTS TO MALFUNCTION YOU WILL BE BACK HERE SPOUTING ABOUT THE PIECE OF JUNK THEY SOLD YOU.

SHORT 1911 PISTOLS REQUIRE HEAVIER SPRINGS TO WORK RIGHT, LIVE WITH IT.
 
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So the issue is with racking the slide?

It could have had an over sized spring installed at the factory. If it shoots ok, the spring rate is probably correct.

Manually cocking the hammer first is the quick way to reduce the effort.
 

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