Closing cylinder problem

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Hello,

I have 386PD (scandium/aluminum frame, titanium cylinder)

After returning from shooting range, cleaning gun i noticed that closing the cylinder, has made deep scratches. That made me very sad. I wonder if it's because of hard center pin (don't know if i named it correctly), i can push the pin in with my finger , but that requires force.

Also second question , maybe related, when opened, the cylinder can move little bit, i have highlighted the space of which it can move .
When i load the gun, the cylinder is usually closer to the hammer, that too makes center pin grind the frame (when closing).

What could i do?

Thanks, greeting from Lithuania ir Europe ;)

UPDATE:

After further inspection, i believe the Ratchets did the damage. But when closing slowly i don't see that they would touch the frame. If i push cylinder to the barrel, the cylinder touches the forcing cone, so i must close the cylinder when it's closer to hammer. So i don't know how the damage was done to the frame, any ideas?
 

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That is definitely not normal. I would send it back to the factory for warrantee work. Call them first and explain it. They may send you a free shipping label.
 
That is definitely not normal. I would send it back to the factory for warrantee work. Call them first and explain it. They may send you a free shipping label.

Thanks for the feedback, but i bought it form the previous owner, i don't have a check. I guess the warranty is for only original owners?
 
From your pictures it looks like the star isn't fully seated in the cylinder. With the cylinder open, push the ejector rod and look between the cylinder and the star to make sure there isn't something there that's keeping the star from fully seating in the cylinder.
 
From your pictures it looks like the star isn't fully seated in the cylinder. With the cylinder open, push the ejector rod and look between the cylinder and the star to make sure there isn't something there that's keeping the star from fully seating in the cylinder.

That was my idea, but i believe hey are clear.
 

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Try moving the points of the star to different locations on the cylinder until they all look like correct. My older smiths had a pin in the cylinder and a hole in the star that made me index it correctly. The new ones don't.
 
Remove the crane, and take the cylinder off. Take apart the whole assembly, and clean everything. It's the only way to be certain. YouTube will have videos to walk you through it, and it isn't difficult. Every revolver needs to have this type of cleaning every once in a while, because crud will get inside. So you need to learn it anyway. The hardest part is making certain not to scratch the frame with the screwdriver. Masking tape works for that. Also use the right type of screwdriver, or you risk damage to the frame screw. New screws are cheap though, but you need to know how to do this.
 
If your ejector rod is tight I would call S&W. In the recent past I have sent 2 revolvers for repair where I was not the original owner. They didn't ask & I didn't volunteer that I wasn't 1st owner. They fixed everything no charge including shipping.
 
The fit of that ejector star looks abysmal to me. I suspect the only fix will be to send it to S&W, even if it's no longer under warrantee.

Unless the previous owner did something bizarre I fear this is another example of S&W's recent 'hit and occasionally completely miss' quality control.

Dave
 
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Get yourself a proper set of Gunsmith Screwdrivers , there is no faster way to mess up a nice gun than by using a common type screw driver on a gun screw...they are made differently.
Trust me....to properly clean every now and then you will have to take things apart and nothing else will do. I bought a small set from Midway and bought another set made by Pachmayr ...each cost about $18.00 and are worth their weight in gold.
Gary
 
Since several people specifically mentioned using gunsmithing screwdrivers, I wanted to recommend Grace Screwdrivers. I have a nice set I bought off Amazon. They work great and are made in the USA.
 
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