:ROFLMAO:I try not to speak with businesses who hire "third world" English speakers, but it seems unavoidable. I'm sure the people are knowledgeable about whatever their function is, but ask a question, and sometimes you can tell they are reading or have memorized a a "response" that may or may not relate to the question. I've heard that it is mandatory (maybe like the "Pirate's Code...more like a guideline?) they provide you with a "native English speaker" if necessary, but I've had several experiences with businesses (mostly medical or Comcast:alien:), even despite my hearing aids and using speaker phone, where the person got very upset if I ask for someone I can understand... Oh BOY! "Customer Service" at its lowest common denominator. But, I guess we're supposed to be thankful they let us spend our money at their business.:mad: Is my negative attitude showing?