EBay Rant

THE PILGRIM

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ALBUQUERQUE, NM
I won! Bought a knife on eBay.
Paid for it, got a shipping number. Smooth!
When it arrived, I opened it and it's a very nice one!
But it's not the one I bought.
I was still processing this when I got a message from the seller.
He sent me the wrong knife, and yes, he sent another buyer my knife.
Well ****!
So I print the online return label. Finally figure out that it's a regular First Class label, not a Priority Label.
The Posting office don't have boxes for that.
So I go to Staples and buy a mailer.
It's laying on my dining room table ready to go back to NY.
Did your Dad ever discuss with you the value of doing things correctly the first time?
 
Another reason why Amazon Prime is pretty good. I've found their knife selection has been just what I've been looking for recently. I have little confidence in Ebay. Even with Amazon I will not buy if Amazon itself is not at least responsible for the fulfillment. The issues I've had with Amazon have all been with partner purchases. If Amazon is the seller and or shipper, they make things right for the customer if a problem comes up.
 
I've got thousands of buying /selling transactions on Ebay since there was an ebay. I've been disappointed maybe 3-4 times total. Sounds like the seller made an honest mistake. Hopefully he makes it worth you while. Most do. If he doesn't, Ebay/Paypal will.
 
Had the same thing happen a couple years back on another gun forum. The guy had numerous hunting knives for sale and I bought 3 of them. Got the package and they were the wrong ones. Contacted the seller. He apologized, gave me the correct buyers name and address and asked me to send them to him. And he would reimburse me the postage.Said he would do the same with other buyer. I did, and got my knives, finally; and never got reimbursed, even after many times contacting the seller. Needless to say, I have not and will not do business with him again.
 
You know, I'm sure I spend a dollar or so more on some things but when I want a knife or a gun or a shirt or a pair of shoes or anything except maybe a book I GO TO THE STORE. It's well worth the little extra I spend to avoid these kinds of problems.

I find my item, I hold it, I try it on, I drive it around the block etc and either decide to buy it or not, if not then I leave and go somewhere else. If I buy it I confirm the deal, lay my money down and I'm done. All this eliminates the potential for a lot of problems, which I have little patience for these days.

I do order the occasional book on Amazon though. Kind of hard to have a problem like that.
 
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I missed that memo, but it certainly seems to be the "default" for contemporary customer service.

To Err is human,
To forgive is divine.
But to really screw up you need a computer.
And I have 2!

The wrong knife is headed back to upstate NY.
Start the sun Dial!
Lets time how long it takes for me to get the correct one.
 
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Sounds like an honest mistake that the seller is trying to make good.
About the Post Office, what a cluster they have. I went to the post officer a few days ago to mail off three months seperate packages. I used my own box for one of them, another one went in their padded envelope, the last went flatrate. What a confusing mess between first class, priority, express, flat rate, standard.They sent me to a kiosk withlabe!s and boxes so I filled out labels for everything. Turns out the labels were not for the envelopes or my own box, even though they were rightnext to the envelopes. There were different labels for the envelope that they had only behind the counter. It's no wonder the USPS is going broke. They need to just keep it simple.
 
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Another reason why Amazon Prime is pretty good. I've found their knife selection has been just what I've been looking for recently. I have little confidence in Ebay. Even with Amazon I will not buy if Amazon itself is not at least responsible for the fulfillment. The issues I've had with Amazon have all been with partner purchases. If Amazon is the seller and or shipper, they make things right for the customer if a problem comes up.

Amazon Prime costs almost $100/year. That is a LOT of money for me. I spend $50/month on food, to put it in perspective.

The big problem I have with Amazon is they have NO, or extremely limited, product descriptions. And I CONSTANTLY SEE the wrong photographs for an item I am very familiar with. You don't know if you are going to get the item in the photograph, or the item by its name/catalog number.

So I have to search elsewhere, to try to find a good product description. One that has the FULL description of the product's specifications. This can be really hard to find, especially if it's a new product.

Amazon does a very good job of getting newly released products for sale, onto their website quichly. But a huge percentage of the products for sale on Amazon have NO DESCRIPTION or specifications.

I remember once wanting buy a newly released Zebralight flashlight. The ONLY place I could find selling it, was Amazon. The Zebralight flashlight flashlight was available in 2 versions: One ran on ONLY primary (disposable) CR123 lithium batteries. The other one ran on AA batteries, and worked best with rechargeable NiMH AA batteries. I have rechargeable NiMH AA batteries.

Amazon had both versions on their website. They used the EXACT same photograph for BOTH versions. There was absolutely NO WAY to tell which one ran on AA batteries, or CR123 cells.

I don't have a shipping center inside my home. I can't print postage on my computer. Returning things is a MAJOR PITA. And it takes TIME. And it costs MONEY. I have drive to the Post Office, and stand in line, and watch the Thorazine Commandos working at the speed of Post Office.
--------------------------------------

He finally takes my package. He has to put it in the correct cart bin. There are three.

He executes a Post Office 180 degree turn. This take FOUR STEPS. He pauses, to look at the three cart bins. There are big signs on each one. I can hear him mumbling, as he reads each sign on each of the three bins.

First Class Packages.

Priority Mail Packages.

Dead Letter Office Packages.

He looks at the package.

He looks at the three bins again.

He reads the three signs again, mumbling almost loud enough to hear.

First Class Packages.

Priority Mail Packages.

Dead Letter Office Packages.

He has a quota to fill. A certain percentage of packages HAVE to go to the Dead Letter Office. Hundreds of Postal Employees' jobs are on the line. If he doesn't meet his quota of diverting enough packages to the Dead Letter Office, some Post Office Employees could be forced into early retirement.

Full pay.

Full benefits.

No work.

Jeopardy, on cable TV.

24/7/365.

Paradise on earth, for a retired Post Office Employee.

Which. Bin. Will. It. Be? :eek:
 
I've noticed, when I shop on Amazon I need to know exactly and specifically what I'm after before I shop, otherwise the poor descriptions can get confusing.
 
I've been on Ebay forever but now days rarely use it. When I do, no issues so far.
I buy a lot on Amazon. Books, all our supplements, specialty food items. Several hundred dollars a month usually. I have their rewards visa card setup as my default payment method and it auto-pays in full every month out of my checking account. I use the rewards to pay towards the Prime membership fee and the rewards always more than cover the cost. No interest, no shipping charges and the Prime fee ends up free as well.
 
Be glad it was an unintentional error, and the seller is willing to correct it.

I bought a pancake holster on ebay the seller sent me a "universal" holster that didn't look anything like the one pictured. It took a dozen emails and threats to have paypal refund me to get him to send a return label and refund my money. I believe this wasn't an error as the seller went to great lengths to tell me how great the holster was.

I also bought a brush-guard clamp to mount some off-road lights for $12. The picture showed several inserts to ensure a proper fit. I got one set of inserts. Asked the seller for the rest and they offered me $3 refund. Then $5, then $8. After a dozen emails I had to get ebay involved. In the end the seller refunded me all the money and told me to keep the clamps.
 
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Amazon had both versions on their website. They used the EXACT same photograph for BOTH versions. There was absolutely NO WAY to tell which one ran on AA batteries, or CR123 cells.

Actually, there *is* a way. Every product on Amazon has a "questions and answers" section where you can pose your question. Not much different than asking a clerk in a store, if you can locate and corner one.
 
Wife began using eBay maybe 10 years ago.

It seemed to me like a good idea in theory but I figured the opportunity for confusion and getting ripped off was too great to pay it any attention. To my surprise the wife has had great success, particularly with clothes. She gets all sorts of high-dollar "designer" shoes and clothes (most items are new) for next to nothing compared to prices in stores. And she knows all the little things that make it a fake or not, or at least she thinks so, which is good enough for me.

I don't use eBay much, but now and then I'll ask the wife to find a good price on XYZ. She loves searching for stuff. I've asked her to click the buy button on several items, including a Burris optic that was about 20% lower than the lowest price I could find elsewhere. Some sellers are big time operators. The Burris seller had tens of thousands of "feedback" 99% positive.

Happy wife and my wallet. eBay is a winner for us.
 
ive bought on ebay for years...good products and a good price......

Hint:...if you're dealing with humans...it aint a perfect picture.....
 
You know, I'm sure I spend a dollar or so more on some things but when I want a knife or a gun or a shirt or a pair of shoes or anything except maybe a book I GO TO THE STORE. It's well worth the little extra I spend to avoid these kinds of problems.

I find my item, I hold it, I try it on, I drive it around the block etc and either decide to buy it or not, if not then I leave and go somewhere else. If I buy it I confirm the deal, lay my money down and I'm done. All this eliminates the potential for a lot of problems, which I have little patience for these days.

I do order the occasional book on Amazon though. Kind of hard to have a problem like that.

Saving money is only part of it. You are only viewing 1% of the available types of knives, guns, etc available to purchase. If I would have bought a $16 knife at the store I would have gotten a knife with low grade steel that cuts like a warm stick of butter after using it a few times. Instead I can go online and get a knife for $16 that is 440C with G10 scales and will last as long as me and cut virtually anything a knife can cut.

Ive purchased hundred of items off of eBay and anytime I got something that wasn't as advertised, I received a discount or refund or replacement
 
I've bee an Amazon member since 1999 and a Prime member since it started and have only had 3 or 4 problems.All the problems I've had have all occurred within the past year from 3rd party sellers.Amazon made good on everything very quickly.

I have no problem with Amazon.

Amazon has a returns drop off close by at the University of Texas at Austin where return shipping is free.

With ebay,I return about 40% of my purchases for mostly receiving items very different than described.Sometimes I don't receive anything at all.
 
Over the last two years I liquidated my unbuilt plastic model collection on eBay and my biggest fear was sending the wrong kit to someone. Thankfully that never happened.
 
I ordered a Russian Bride and sent full payment. So far No bride has show up at my door. Pray for me as I am positive my wife is going to put some serious hurt on me.
Jimmy

I know guys who ordered wives from Russia and Armenia.
It would be cheaper and much less painful for you just to ride around town and throw $20-30,000 out the window!
 
With ebay,I return about 40% of my purchases for mostly receiving items very different than described.Sometimes I don't receive anything at all.

40%!?! I have no idea what you are buying or what your expectations are but I find that hard to believe.

I have about 12,000 eBay transactions combined as a buyer and a seller. Returns or not received as a buyer or seller, maybe 25 total.
 
Indivual 'Ropettes"

I bought 150 ft of rope on ebay years ago. They failed to mention that it was in six peaces.

I should mention that this string has been cut into 3" pieces...

[ame]https://www.youtube.com/watch?v=7qNj-QFZbew[/ame]

I try to stick to A+ vendors on any computer buying deal, but any of us can be taken by surprise.
 
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