I had the opportunity to show up at their shop in El Paso, toward the end of closing time around a year or so ago. I was in El Paso for a short period for work. Was just going in to see what they had since I had read so much about them here on this forum. Ended up purchasing a belt slide/mag pouch for my M&P 40, BUT, the gentleman at the counter asked if I would like a factory tour and I of course said YES. I spent @ 30 min there toward the end of the day and got to see the stations where each maker made their respective holster orders. Easy stations' tool rack/punches for ornate designs were amazing. Got to see the tank where they dye the leather and saw several holsters there hanging for the night. Amazing! Some of the things hanging on their walls could probably be in a museum. Super kind people and would not hesitate to order anything from them.