Fed-Ex = Spawn of Satan.
I have no issues with any other delivery service. Fed-Ex? They can't get a delivery to my home address right. I watched a Fed-Ex driver go up and down my block three times looking for my address to deliver a fan motor for my outdoor HVAC unit. I tried to wave him down, but to no avail. I was on the phone with the central station at the time, and they said they had no way of contacting the driver. He took the motor back to the central station in downtown Dallas. Why? There was "no such address". My house number is 3106. In numbers two inches tall on the box it clearly said "3106". The Fed-Ex shipping label clearly said "3106". The bar code label that Fed-Ex put on was in error, it said "3100", and there is no "3100". I drove to the central station to pick it up, and the counter person said that Fed-Ex policy requires the driver to go by the bar code, and only the bar code. And then I was told that I couldn't get my motor until the next day because it was on the back of the truck, and the driver had left for the day and the counter person couldn't go onto the truck to get it because that was against Fed-Ex policy. I told her that if she didn't go get my motor, I was calling the local police and having her arrested for theft. (I'm not usually that confrontational, but I had spent 6 days in 100+ weather waiting for this motor after having paid for two-day shipping.) I took pictures of the box with the labels and emailed the Vice-President in charge of Customer Relations. His response? "Fed-Ex policies exist for a reason. If you don't like our policies, use UPS." I hate Fed-Ex.
