First time Smith owner, 686 Plus, Maybe a little problem?

[Mr.Harry]

Good that you got a tack-driver, not-so-much that it's got a hang-up in the action. This isn't some minor cosmetic flaw, nor should it be expected to be a problem that 'resolves itself' after a proper break-in period. Don't let this taint or tarnish your first foray into the world of SA/DA revo. Take advantage of the warranty and send it in.

 

[bikertrash2001]

Good that you got a tack-driver, not-so-much that it's got a hang-up in the action. This isn't some minor cosmetic flaw, nor should it be expected to be a problem that 'resolves itself' after a proper break-in period. Don't let this taint or tarnish your first foray into the world of SA/DA revo. Take advantage of the warranty and send it in.

This doesn't hurt my image of S&W at all. I've been a designer in the consumer product industry for more than 25 years in everything from automotive to appliances. I know when you are mass producing, some things slip through.
I did call, and the rep was very friendly and knowledgeable about the gun. He told me to make sure the extractor nut was on tight (I'm at work now, could quite bring it with me) and if it was fine to call back for a RA. I did order a spring kit just because it would have been something I would have done anyway. I may try that and see what happens before it goes back. Maybe I'm just a wuss from shooting SAO's for so long.

 

[bigwheelzip]

I know when you are mass producing, some things slip through.

Maybe I'm just a wuss from shooting SAO's for so long.

Good attitude.

It's not you. The hammer and trigger movement are smooth and consistent. Once it gets put right, I bet you'll love it.

 

[TAC]

Were you shooting lead bullets by chance? It could be there is a lead flash build up on the face of the cylinder, and it's dragging on the barrel's cylinder gap.

 

[Dennismn]

I just sent my one year-old 686 Plus back to the factory for "failure to carry up" on two cylinders. Two weeks later, I've got it back, with a new hand installed. S&W customer service is excellent. The OP should call the factory and send it back - unless he has access to a good S&W revolver smith nearby. (Caution: repairs reportedly slow down in August of each year as the factory closes for two weeks for vacations).

Revolvers are more reliable than pistols, but you still have to check on things regularly to detect problems and make minor adjustments -- especially if you shoot the particular revolver a lot. More so if you use hotter ammo (e.g., 125 grain .357 Magnum rounds). My extractor rod (they screw in backwards!) gets loose every now and then, and I've had the nut (it looks like it's a screw, but it's a nut!) on thumbpieces loosen up too. All that aside, my 686 has fired every time I've pressed the trigger, and its accurate, too!

I've been using blue loctight on those screws - seems to work great, just don't go overboard.

 

[Sunkist]

Problem fixed

Mine came back a couple weeks ago and I just got to the range on Sunday. The problem was the Hand on mine as well. The original came with a burr on it which I could feel. Now after a couple hundred rounds everything works as it should with no hiccups of any kind. S&W had it for 3 weeks.

 

[snowman.45]

Sounds like a time issue. The hand may need adjusting. I'd call S&W. They'll likely send you a shipping label and they'll get it right.

 

[kaaskop49]

OP has never checked back in 8 months...

Kaaskop49
Shield #5103

 

[johns961]

I just sent my one year-old 686 Plus back to the factory for "failure to carry up" on two cylinders. Two weeks later, I've got it back, with a new hand installed. S&W customer service is excellent. The OP should call the factory and send it back - unless he has access to a good S&W revolver smith nearby. (Caution: repairs reportedly slow down in August of each year as the factory closes for two weeks for vacations).

Revolvers are more reliable than pistols, but you still have to check on things regularly to detect problems and make minor adjustments -- especially if you shoot the particular revolver a lot. More so if you use hotter ammo (e.g., 125 grain .357 Magnum rounds). My extractor rod (they screw in backwards!) gets loose every now and then, and I've had the nut (it looks like it's a screw, but it's a nut!) on thumbpieces loosen up too. All that aside, my 686 has fired every time I've pressed the trigger, and its accurate, too!

I had to send my 686 plus back to for a new hand. They replaced all the MIM parts. Working great ever since. Yes. Call Smith.