Had a Warranty Question

[Jyezahn]

I wondered a little about this too. What about customized things? The thought crossed my mind about coloring and such, but I more mean like polished parts. Would people that had polished various things to try and improve performance get those parts removed and stock ones put in?

I wouldn't think so, if it's a stock part that's just polished. The original finishes tend to wear off through use anyway, I don't see why they'd swap a polished stock piece out with a regular stock piece unless it was broken. But I haven't had to send mine in for repair, so I don't really know. It just makes the most sense to me.

 

[isaidme1]

Thinking about sending my 9c in. When I bought mine used I noticed a bunch of gunk in the the slide serations but thought it would clean up. Turned out to be rust spots that pitted into the metal some. I have installed an Apex sear and was wondering if I would need to swap it back out for the original or if they would just want the slide back?

 

[Jyezahn]

You probably want to call them and ask that, as only they would truly know.

 

[Maddmax]

I wondered a little about this too. What about customized things? The thought crossed my mind about coloring and such, but I more mean like polished parts. Would people that had polished various things to try and improve performance get those parts removed and stock ones put in?

That is a tricky one on the boarder. As long as the "coloring" didn't have anything to do with the actual functioning of the weapon,you should be ok.

At worst with "your" hand polished parts (also depending on actual function on the safety side),they'd replace what you did and "maybe" send your polished parts back or not. Safety and OEM is their main concern.

 

[Dikinalaska]

That is a tricky one on the boarder. As long as the "coloring" didn't have anything to do with the actual functioning of the weapon,you should be ok.

At worst with "your" hand polished parts (also depending on actual function on the safety side),they'd replace what you did and "maybe" send your polished parts back or not. Safety and OEM is their main concern.

That was kind of what I was thinking. Like polished trigger parts to lessen the trigger pull. I would guess they would want to return it to stock parts to make it a stock pull for liability reasons. I would think they wouldn't want to let it leave the factory with a lighter trigger. That's why they put the trigger at that pull weight anyway right?

 

[Maddmax]

That was kind of what I was thinking. Like polished trigger parts to lessen the trigger pull. I would guess they would want to return it to stock parts to make it a stock pull for liability reasons. I would think they wouldn't want to let it leave the factory with a lighter trigger. That's why they put the trigger at that pull weight anyway right?

Right Just look at it this way. You get a new trigger (if need be) and you already know how to make the new one better. "If" you get the old one back,you have a spare.

 

[Dikinalaska]

Good way of looking at it. Kind of like I had been told if I have to send it back for warranty work not to send any mags as there has been stories(but you know how stories go) that depending on their mood you might get one back.

 

[Tundra5.7]

I do know S&W will remove any items not OEM and send your weapon back in original factory condition and your "parts" may or may not be returned. Normally they are returned... It's also a legal thing too.

Ruger does this as well, or so I'm told. I bet a lot of companies do the same thing.