Thanksgiving week I ordered from Best Buy an opened box Klipsch soundbar 48. Excellent condition with full warranty. Had much trouble pairing the soundbar with the woofer. Also had to unplug and reboot it every time I tried to power it on. Took it back to Best Buy and they replaced it with a new one. This is #2. Soundbar worked at first but stopped completely after a couple of days. I called Klipsch and they sent me another one. I now have #3 and can't get it to pair with any devices such as a Samsung Tab so I can listen to Pandora. I called Klipsch again and they walked me through all the steps. It would not pair. Now they're sending me # 4. If this keeps up, I'll have a new soundbar about every 2 - 3 weeks. Maybe #4 will work properly.