I somewhat recently have had issues of not fire due to light strike on my M&P 45 M2.0 Shield Performance Center. This is my personal protection gun and was still relatively new as I have put about 100 rds through it. I had cleaned it after the last target practice.
I was in a situation where I was needing to fire a warning shot as a bear was coming up to me and had a no fire.
When I got back I tried multiple different brands of ammo (Sig, Winchester, Federal, PMC, Remington) and continued to have light strikes with no fire. I have read threads where this was an issue but only with cheap ammo and not every round. After switching brands they never had issue since.
Initially, I was extremely happy with S&W customer service as they answered right away. After only a few questions they sent a paid Fedex label and I sent it off. I got it back yesterday and was super excited. Upon opening, I was reviewing the paperwork and performed service was:
Evaluate / Repair
Clean Gun
Passed Ranger Testing
Given the Evaluate / Repair being vague I was interested in what was repaired as I have heard weak spring is a common issue. When I called the customer service agent has no access to any more information than what is shown above and that no repairs were completed. He had no access to contact the person/service department that evaluated the gun to ask additional questions but only found out no repairs were completed.
The only suggestion was to take it to the range to test it. I already had lacked confidence in it as a protection gun after I expected it to be repaired. As I see it now, it is basically a paperweight as it has already failed in one protection event and was lucky there was another armed person with me. It is bound to happen again at some point but who knows if it will be the next round fired or 1000th.
Anyways, I was curious to know if anyone else had this issue with the 45 M2.0 PC. I have seen issues with the 45 Shield PC and a 9mm Shield M2.0 PC, but either S&W had repaired it or there was no follow up if it had been resolved.
Has anyone replaced the spring themselves after had this issue?
P.S. Customer service agent was still very nice, talked with other workers to see about accessing more information and understanding but basically didn’t have the ability to help.
I was in a situation where I was needing to fire a warning shot as a bear was coming up to me and had a no fire.
When I got back I tried multiple different brands of ammo (Sig, Winchester, Federal, PMC, Remington) and continued to have light strikes with no fire. I have read threads where this was an issue but only with cheap ammo and not every round. After switching brands they never had issue since.
Initially, I was extremely happy with S&W customer service as they answered right away. After only a few questions they sent a paid Fedex label and I sent it off. I got it back yesterday and was super excited. Upon opening, I was reviewing the paperwork and performed service was:
Evaluate / Repair
Clean Gun
Passed Ranger Testing
Given the Evaluate / Repair being vague I was interested in what was repaired as I have heard weak spring is a common issue. When I called the customer service agent has no access to any more information than what is shown above and that no repairs were completed. He had no access to contact the person/service department that evaluated the gun to ask additional questions but only found out no repairs were completed.
The only suggestion was to take it to the range to test it. I already had lacked confidence in it as a protection gun after I expected it to be repaired. As I see it now, it is basically a paperweight as it has already failed in one protection event and was lucky there was another armed person with me. It is bound to happen again at some point but who knows if it will be the next round fired or 1000th.
Anyways, I was curious to know if anyone else had this issue with the 45 M2.0 PC. I have seen issues with the 45 Shield PC and a 9mm Shield M2.0 PC, but either S&W had repaired it or there was no follow up if it had been resolved.
Has anyone replaced the spring themselves after had this issue?
P.S. Customer service agent was still very nice, talked with other workers to see about accessing more information and understanding but basically didn’t have the ability to help.