Well, I see no reason to complain but it might not be a bad idea to share a few thoughts about this business and people in general.
Ray, I find it amazing the number of people who want/demand "top shelf" products and special services, but are unwilling to pay for them or unwilling to understand they are not the only client the retailer has. Perhaps it's a case of the I'm so special attitude, we all to often see today. Who knows?