Short_Round
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Discounted price of $499?!? [emoji1][emoji16][emoji38] I bought my M&P9 2.0C brand new for $350 and also got a $50 rebate.
Sent from my SM-G960U using Tapatalk
M&P 2.0 Cracked Frame
- Thread starter TRICH009
- Start date
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Sent from my SM-G960U using Tapatalk
cmj8591
Member
Fortunately, I was not the one holding it. I would have been ok. I shoot commando only!
Oh, TMI. TMI!!!!!!!
Follow Up
So I wanted to follow up before I posted the results. It's not BS, neither S&W nor CCI wanted to help. As it seems, both are blaming the other. The gun has less than 100 rounds. Frame cracked at the rear of the gun just above the magazine and cracked on the inside. Only thing weird that happen was the round chambered, made a light pop and did not extracted. When the range safety tried to extract the round, he'd mention that there may possibly be a stuck round in the chamber and he called it a "stove pipe". But, after the round was extracted, there was nothing in the chamber. However, that was enough for my wife and I for that day. Sadly, S&W sent the gun back without a repair. Some warranty. And yes, there are threads on the internet about M&P 2.0s with cracked frames. Lesson learned! I'll never purchase another S&W gun! Typical US manufacturer, blame the other guy and only honor those claims when a lawsuit is imminent. I sent CCI the remaining box of ammo, plus two others that I purchase. They seemed interested to help but then sent me this response:
As I told you prior, since this ammo was released, almost a year ago, there have been no reported issues on this lot of 100,000 rounds.
Our production lines have powder detection level systems in place to shut the line. The line is not restarted until a set-up comes over to remove the case that may be low or high and resets the press. Around that has either a no powder charge or a double charge is not possible.
I had your ammo you sent in tested for pressures and velocities. All of the rounds tested were well within in the parameters for the product. There are no issues with the ammo.
You did not have the failed case or the bullet that is in question at the time of failure. Without these, there is no way for us to determine a cause for the failure. Not having this round (either the case or the bullet) there is no way to determine a possible cause.
The ammo's history and our testing, both yours and all that was tested at the time of manufacture, show there is no issue with the ammo in this lot. The ammo is good ammo.
We will be sending you a check at MSRP for the ammo in the amount of $16.00 per box, a total of $48.00.
I'm sure this is not the outcome you were looking for, but, we have to have something showing us that it was an ammo issue. There is nothing that points in that direction.
My response: Duane,
Please instead of sending me a check, send me three boxes of ammo, 9mm ammo are difficult to get, and I'll expect the amount I gave to you. Also, I paid more for the ammo than you're willing to give me back. Please be considerate and at the very least do that. All this could have been avoided had up front you told me that you could not help me without the failed case, But, your motive was to cover your own butt, test the ammo to ensure you do not have a problem, and not what was right for the customer. Your company must deal with all kinds of low lives that drive you do deceive people who are being truly honest. I never assume the responsibility of the gun failure was due to CCI failed round, or no powder charge or a double charge, whatever that is. I was just told by S&W to contact you guys since something failed between the bullet and the gun, and after describing what had happened while on the range, they were quick to point the finger at CCI. I wish I had kept the mangled case, because I do believe that would probably drive your decision in a different direction. Now, I have no bullets and a failed gun, and two manufacturers walking away from responsibility. I shared out of confident the correspondence with S&W, in hopes that you two would collaborate on behalf of the customer, but I see that's not in the best interests of either company. I hate that I jumped through all the hoops to return the ammo to you, for $16 a box? Like I said, please send me ammo and keep the $48.
And to be fair: S&W response - however, I do not have the phone call transcript pointing the finger at CCI.
Dear Timothy,
Our repair technicians have thoroughly inspected and examined your Smith and Wesson firearm, serial number XXXXX. After a thorough review, we have determined that the damage to this firearm was not the result of a defect in the materials or the workmanship of the firearm.
Because we value you as a customer we would like to offer you a replacement firearm at a reduced cost, a new Model 9 2.0, SKU 11882 would be $489.60 plus any applicable tax and $15.00 shipping.
If you wish to take advantage of this offer, please reply back to the email you received this letter attached.
So all, that's pretty much the end of this story. Two really bad U.S. Companies.
So I wanted to follow up before I posted the results. It's not BS, neither S&W nor CCI wanted to help. As it seems, both are blaming the other. The gun has less than 100 rounds. Frame cracked at the rear of the gun just above the magazine and cracked on the inside. Only thing weird that happen was the round chambered, made a light pop and did not extracted. When the range safety tried to extract the round, he'd mention that there may possibly be a stuck round in the chamber and he called it a "stove pipe". But, after the round was extracted, there was nothing in the chamber. However, that was enough for my wife and I for that day. Sadly, S&W sent the gun back without a repair. Some warranty. And yes, there are threads on the internet about M&P 2.0s with cracked frames. Lesson learned! I'll never purchase another S&W gun! Typical US manufacturer, blame the other guy and only honor those claims when a lawsuit is imminent. I sent CCI the remaining box of ammo, plus two others that I purchase. They seemed interested to help but then sent me this response:
As I told you prior, since this ammo was released, almost a year ago, there have been no reported issues on this lot of 100,000 rounds.
Our production lines have powder detection level systems in place to shut the line. The line is not restarted until a set-up comes over to remove the case that may be low or high and resets the press. Around that has either a no powder charge or a double charge is not possible.
I had your ammo you sent in tested for pressures and velocities. All of the rounds tested were well within in the parameters for the product. There are no issues with the ammo.
You did not have the failed case or the bullet that is in question at the time of failure. Without these, there is no way for us to determine a cause for the failure. Not having this round (either the case or the bullet) there is no way to determine a possible cause.
The ammo's history and our testing, both yours and all that was tested at the time of manufacture, show there is no issue with the ammo in this lot. The ammo is good ammo.
We will be sending you a check at MSRP for the ammo in the amount of $16.00 per box, a total of $48.00.
I'm sure this is not the outcome you were looking for, but, we have to have something showing us that it was an ammo issue. There is nothing that points in that direction.
My response: Duane,
Please instead of sending me a check, send me three boxes of ammo, 9mm ammo are difficult to get, and I'll expect the amount I gave to you. Also, I paid more for the ammo than you're willing to give me back. Please be considerate and at the very least do that. All this could have been avoided had up front you told me that you could not help me without the failed case, But, your motive was to cover your own butt, test the ammo to ensure you do not have a problem, and not what was right for the customer. Your company must deal with all kinds of low lives that drive you do deceive people who are being truly honest. I never assume the responsibility of the gun failure was due to CCI failed round, or no powder charge or a double charge, whatever that is. I was just told by S&W to contact you guys since something failed between the bullet and the gun, and after describing what had happened while on the range, they were quick to point the finger at CCI. I wish I had kept the mangled case, because I do believe that would probably drive your decision in a different direction. Now, I have no bullets and a failed gun, and two manufacturers walking away from responsibility. I shared out of confident the correspondence with S&W, in hopes that you two would collaborate on behalf of the customer, but I see that's not in the best interests of either company. I hate that I jumped through all the hoops to return the ammo to you, for $16 a box? Like I said, please send me ammo and keep the $48.
And to be fair: S&W response - however, I do not have the phone call transcript pointing the finger at CCI.
Dear Timothy,
Our repair technicians have thoroughly inspected and examined your Smith and Wesson firearm, serial number XXXXX. After a thorough review, we have determined that the damage to this firearm was not the result of a defect in the materials or the workmanship of the firearm.
Because we value you as a customer we would like to offer you a replacement firearm at a reduced cost, a new Model 9 2.0, SKU 11882 would be $489.60 plus any applicable tax and $15.00 shipping.
If you wish to take advantage of this offer, please reply back to the email you received this letter attached.
So all, that's pretty much the end of this story. Two really bad U.S. Companies.
Last edited by a moderator:
mstem
Member
I'm throwing the BS flag on TRICH009.
Once the gun is returned to me, I will post pictures. It is the range rules, that should your firearm fail to fire, place the firearm down pointing in the direction down range and allow the range safety to intervene. Last year, several people were killed at Green Top Range in VA, and so they adopted those rules.
To be straight, this is the first gun I owned. Although have carried sidearms for years. Never a stuck round or cracked frame, but then again, those were M9s. No issue shooting, just sloppy frames because they were old. When COVID hit, and all the civil unrest, it was time to purchase guns for the house.
You guys can call BS if you want. This is a true story! I hope the guns you have continue to perform as spec-ed. But, this one didn't.
To be straight, this is the first gun I owned. Although have carried sidearms for years. Never a stuck round or cracked frame, but then again, those were M9s. No issue shooting, just sloppy frames because they were old. When COVID hit, and all the civil unrest, it was time to purchase guns for the house.
You guys can call BS if you want. This is a true story! I hope the guns you have continue to perform as spec-ed. But, this one didn't.
Last edited:
That is BS. Yes, two people died at the Green Top range during the Covid-19 lock downs, both were suicides and had nothing to do with weapons malfunctions.
Link to the local TV news story:
Guns used in two apparent suicides at Green Top Shooting Range were rented, authorities say | 8News
sousana
Member
Smith and Wesson is famous for honoring warrantys. One time at a gunshow I purchased a pencil bbl Mod 10, mainly because the guy wanted under 200 out the door. I ended up sending it in to S&W to have it brought back to "new". I got a call not long after they got it saying they needed to replace the cylinder, crane and springs as well as reblue it, and he told me it would be done under the warranty services. This is one reason my collection is heavy on S&W's.
mrmike7189
Member
Plastic guns are throw away guns anyways
Buy a metal gun
Like a 5900 series.....they last forever
LOL
Buy a metal gun
Like a 5900 series.....they last forever
LOL
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