M&P 9 2016

Didn't you say you sent it back and got a refund? Sounds pretty resolved to me.

NO sir, don't know where you got that? Would like you to quote that part of any post. Smith and Wesson not willing to do anything but have me send it back again and again an again. The issue is FAR from being resolved at this point. Right now i have a new pistol that shoots off at 5 yds. Not the trigger. not a trigger jerk shot from a rest eliminates that.
Sorry. Those that are sticking up for Smitha and Wesson on this one will get bit by their poor quality sooner or later. This problem is all over the net. You tube videos post on many forums going back as far as 2009. Their quality control is non-existent and buying one is a **** shoot that I am on the loosing end of. If they refund my money, or replace the pistol you will hear nothing else form me. But they won't. And as far as now they have had it much longer than I have. Bought a new pistol. I would like to use it not have them use it for me.
Worst part is its a nicely styled and designed pistol. Their manufacturing process/Quality control is lacking. And judging by the posts on the internet going back to 2009 . It's nothing new. Some people said they had to change to a lower front sight . Then why are they using this sight in production?
Thank You
 
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the Walther no doubt has a better trigger. Better firearm all the way around.

But the fact is that I purchased a brand new firearm in good faith and got a defective product that they did not fix when sent back for 2.5 weeks. I have now $770 invested with extra magazines, gunsmith fees etc. Not happy at all.

Imagine how far this is off at 25yds?
It's low at 5yds!
My Kids NERF gun is more accurate that this at 5 ids and that is the truth.
Front sights too low. Sights not adjusted/ postponed correctly , bad barrel, machining? who knows but whatever it is they had it for 2.5 weeks they should have found it and corrected it.
 
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I'm sorry your new M&P is not working. I haven't had that problem, so I would be pissed too. I get that. However, if it's not your only gun (i.e. you have something else to defend your hearth and home), I would keep sending it in until THEY get it right. It sucks, I agree, and it might take 3, 4, 5, times (even though it shouldn't), but the more you "bother" them about their defective problem, the more they will get annoyed until it is resolved. YMMV.
 
I'm sorry your new M&P is not working. I haven't had that problem, so I would be pissed too. I get that. However, if it's not your only gun (i.e. you have something else to defend your hearth and home), I would keep sending it in until THEY get it right. It sucks, I agree, and it might take 3, 4, 5, times (even though it shouldn't), but the more you "bother" them about their defective problem, the more they will get annoyed until it is resolved. YMMV.

I am agreeing with you. They told me today that it is "Pro-Series" and they feel they can correct the problems with it. So we are going for round two. I agree. I am pissed but am going to give them another chance.
Shame about it is I actually like the design of the pistol. I like the looks and the design. Just shoots bad.
The Real PITA is being there when they deliver it back. Only during he week. Have to take time off of work.
 
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Agreed but the trigger isn't making it shoot like that.
No? I still say it's the over -travel. In my opinion, the Walther has the best "out of the box" trigger of any striker fired gun. No, a good trigger won't take a poor shooter to the Olympics, but a bad trigger will take an Olympic shooter out of the running.

I am pissed but am going to give them another chance.
What happened to, "I won't send it back again"? I'm just messin' with ya. I really do feel your frustration.

Sending it back won't hurt, but it's not going to fix your problem. We've already seen that the issue is not the sights. I really do believe it's the over-travel. The Apex FSS kit will fix that. I know you don't want to spend another $120 to make this gun work. I wouldn't either. However, I have put the FSS kit in my .45 and it's an amazing upgrade.
 
No? I still say it's the over -travel. In my opinion, the Walther has the best "out of the box" trigger of any striker fired gun. No, a good trigger won't take a poor shooter to the Olympics, but a bad trigger will take an Olympic shooter out of the running.

What happened to, "I won't send it back again"? I'm just messin' with ya. I really do feel your frustration.

Sending it back won't hurt, but it's not going to fix your problem. We've already seen that the issue is not the sights. I really do believe it's the over-travel. The Apex FSS kit will fix that. I know you don't want to spend another $120 to make this gun work. I wouldn't either. However, I have put the FSS kit in my .45 and it's an amazing upgrade.

I shoot just as straight as with my Walther, I shot a Glock 34 which didn't have the best trigger either and hit right on with it also... with my Beretta 92 , Cz75 (even in Double action).which are not as good a trigger as the walther. I have to disagree with you on the trigger. I made sure I was squeezing straight back also the other shooters were to. When the rear sight was drifted we all hit on target consistently. The trigger would still cause it when the rear sight was drifted way far right if it was the trigger. Smith and wesson has the pictures of the targets discussed it with their best gunsmiths and their words were. " This is a Pro Series pistol it should not be this way. We feel we can make this firearm perform to your expectations". If it was just overtravel I would have similar results with my Beretta and CZ in Double action mode. The trigger on this Pro Series 9 honestly didn't seem that bad to me. not as good as the Walther but not that bad. Them will tell. We will see when I get it back. If not then we will take the next step to try to get them to buy it back or replace it. I honestly don't know anyone else with one around here or I would ask the to shoot it.
I dry fired it checking against a light with as I gently squeezed the trigger and I noticed no movement in the firearm. I understand what ou are implying but I don't feel you are right on this one. It is not the "Low left" trigger jerk you may think it is. That is an old one. I am not great but certainly not a slouch at shooting. There is always room for improvement but I actually shoot a bit better with my CZs than my Walther. The Walther and Beretta serve me about the same. They hot what I am shooting at consistently at 15 yards. 25 yards is about 6 to 8 out of 10 go with 4 inches with no rest.
As far as sending it back not fixing my problem. S&W feels that can and are confident about it. IF they don;t try to correct it like last time. I agree it won't help. Then we can take the next step.
 
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I'm sorry your new M&P is not working. I haven't had that problem, so I would be pissed too. I get that. However, if it's not your only gun (i.e. you have something else to defend your hearth and home), I would keep sending it in until THEY get it right. It sucks, I agree, and it might take 3, 4, 5, times (even though it shouldn't), but the more you "bother" them about their defective problem, the more they will get annoyed until it is resolved. YMMV.

I see your point but... The reasons its not so easy just to keep sending it back is beacause.

1. No Fed Ex drop off facility that accepts firearms closer than 1 hr 30 minutes away.

2. Time off from work to sit and wait for FED-EX to pick it up.
3. They do not enter a pickup request correctly so they don't show up to pick it up after you took time off of work.
4. Have to reschedule pick and take time off of work again.
5 Then you have to take the day off of work because they wont give you a return time and they require an adult signature.

This involves a lot of time off and lost wages.

SO as you can see now we are into the second time of this with my lost wages, Fees to Gunsmith and for Shooting range and ammo. also extra magazines for a pistol I don't have. Now I have in excess of $1000 into a $500 firearm.
It will wear a person down. The proper solution to this is for Smith and Wesson to watch their quality control on the production line so the pistols are delivered as the other companies have delivered them to me. In proper working order.
 
It was finally picked up today by Fed ex after two times that they failed to show. It should be there tomorrow by 3 PM.
 
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I wanted to see it get resolved ! Crying about a gun over and over and adding up lost wages and going on about how bad a smith is and how all of us own one is a bit much...... Just send it in and let us all know how you made out... Or sell it
That's all.....
 
I wanted to see it get resolved ! Crying about a gun over and over and adding up lost wages and going on about how bad a smith is and how all of us own one is a bit much...... Just send it in and let us all know how you made out... Or sell it
That's all.....

Your opinion is welcome but you don't make the decisions for everyone. We are all individuals and I will decide how I state my case. If you don't agree. That's fine. It was sent back once before and no matter how you like or don't like it it wasn't the first time it went back. wages matter because cost of ownership is VERY useful to those considering purchase.
Thank You for your input.
 
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UPDATE: I got a call today from S&W . I was told they test fired it and there was no way they could make it hit with the sights anywhere near center. (which actually was the original issue)
They changed the Slide, The barrel and tell me they installed a lower front sight. He said the pistol hits POA now.
I hope this is the case and he said it should ship out monday.

If nothing else. this experience will slow me down a bit and I will have to step back for a bit before I get the nerve to buy my next one.
 
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Geez, they sure did a lot. Hopefully it works out for you this time.

I wonder... if they went through the trouble and expense of replacing the entire slide and barrel, what was the point in swapping out the front sight, too?
 
Geez, they sure did a lot. Hopefully it works out for you this time.

I wonder... if they went through the trouble and expense of replacing the entire slide and barrel, what was the point in swapping out the front sight, too?

Don't know for sure maybe because it was shooting low. maybe they are just telling me that? who knows if it hits where I aim it I'll be happy. they did mention the barrel was upgraded when I asked Upgraded to what ? I was told to a 1:10 twist that they moved to that barrel in all their 9mms and they didn't know why mine had the old barrel when it was made in March of 2016.He said it will shoot tighter groups also with this barrel.
I am guessing their part supply is mixed up. I hope they get their **** together on the line.
If it is straightened out, I'll be happy.

I am guessing Dawson Precision gave me the best advice on this one.
I sent an email asking what size sight was put on in case I ever want to get an aftermarket setup.
Maybe they just wanted to make the repair short and sweet and changed everything but the frame?
 
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Smith and Wesson has apparently had a track record of somehow having long since updated parts find their way into current production guns. Personally I don't have a very high opinion of the practice but whatever.

Dawson Precision has their act together with regards to sights. Reality is the it shouldn't be all that hard to make good quality sights but it seems like something that eludes a lot of companies. Their biggest asset, IMO, is the fact that they are extremely knowledgable about sights in general.
 
Smith and Wesson has apparently had a track record of somehow having long since updated parts find their way into current production guns. Personally I don't have a very high opinion of the practice but whatever.

Dawson Precision has their act together with regards to sights. Reality is the it shouldn't be all that hard to make good quality sights but it seems like something that eludes a lot of companies. Their biggest asset, IMO, is the fact that they are extremely knowledgable about sights in general.

What I was told was "We upgraded your barrel" , I asked how do you mean? He said we changed the barrel form a 1/18.75 to a 1/10 twist for tighter groups. I said why? He said because all the newer 9mm are 1/10 . I said mine was manufactured in March of 2016 . He said he didn't know why it had the older barrel in it.

I agree they should have these issues. A customer shouldn't have to go through this to get a good firearm. There are a lot of these issues not hard to find anywhere on the net.

I am beginning a search for a duty pistol 4" to 4.6" maybe G19 Made G17 Maybe Canik TP9 SF , maybe an M&P 4.25' which I was kind of set on (but now kind of unsure about that) . Maybe a Walther PPQ 4'. Trust me on this the Walthers and fantastic Polymer frame pistols.
 
For those that have complained of me complaining about time off from work. Again today I had to take off work to sign for package. I had to go to the bathroom . As soon as I could I got to the door and found a missed delivery tag . Well another day tomorrow off to wait on delivery. The nearest Fed EX facility that handles firearms is 1 hour 30 min away when traffic is good.
 
Smith and Wesson Stepped up on this one. They had Fed EX re-deliver. I got it. I am so glad I don't have to take another day off. Now I will post after I go to shoot it!
They surely did replace the front sight it is a totally different Fiber optic Sight and included the old one too.
The slide and barrel is new too. Makes you wonder. They tell me it shoots point of aim now.
I sure hope it does.
 
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