Made the mistake of ordering a brand new Performance Center 627

If this is a Performance Center Gun, I won't even dare to think how it would have been shipped if it were a run of the mill production gun. :mad:

DISGRACEFUL! I only wish the S&W Board Members and Company Officers actually monitored this and other websites for pictures of what they are shipping.
 
There are new S&W revolvers I'd like to buy, but I won't order online or have my LGS order without being able to check over the gun myself. So, I don't buy new S&W's unless I happen across one in a store and it checks out well.

I'm sure I'm not the only one avoiding doing business with S&W based on these considerations...
 
Based on my experience with a "Master Revolver Action Package" two years ago on my 25-5, I'd say take your gun to a pistol smith.
My hammer and trigger appeared to have been just shoved into a buffing wheel to the point of removing the case coloring, no evidence of stoning, resulting in terrible single action trigger creep, the over travel stop was a roll pin drilled into the back of the trigger, then sawed off with a Dremel cutoff disk at an angle and not deburred, the frame internal machining marks were not touched, the hammer/trigger pins were not polished, the cylinder loading chamfers were rough, and the side plate was boogered by a screw driver.
Workmanship aside, it seemed strange to me they put a non-adjustable over travel stop on the back of the trigger that will mar the bluing on the frame, when an N-frame already has a simple pin in the rebound slide for an internal stop that would be easy to make into a custom length to adjust trigger over travel.
Send it to a pistol smith.

Looks like I dodged a bullet! Thanks for the input!
 
Quality purveyor trumps all. Has been my experience as well. Amen.

I would rather study, learn, and educate myself in order to be proficient with firearms and buy quality examples. When you possess advanced knowledge and skill yourself, that makes the hobby so much more enjoyable and gives you the advantage.

Relying on others and paying premiums for their "expertise" in having quality guns is something I just don't do.
 
Now that we are talking PC revolvers from S&W and I don't mean to hijack this thread. I have a PC 41 magnum that I have not looked at for years.
Came in the aluminum carrying case that I do not have anymore. Does not say PC anywhere on my gun. Very strange or did they not put that on their early models.
 
Well no word from smith since Thursday even though It was supposedly done. I was told 'it'll be ready in a few days then they take a few days to ship then it takes a few days to get to you'

So I was at cabelas today and they had a 627PC in the case. I asked to see it.

The hammer was not crappy like mine

No marks in the frame.

The grips fit nearly as horribly as mine. Seems a regular occurrence.

The front sight was pushed to the left like mine but it did not appear canted. Weird. The sales guy agreed with me.

The crown still looked like it was cut by a blind man.

I guess that's just the way she goes these days. A sad sign of the times. I don't know if I'm even gonna want this thing when it comes back. Hopefully shooting it turns me around.

You know what had great fit and finish and felt good in the hand and had a fantastic trigger? That new kimber j frame sized thing that holds 6 pills instead of 5.
 
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Hopefully yours will come back perfect... You will be very happy and shoot thousands of rounds through it..
I saw a movie last night with Clint Eastwood he had the exact revolver and seemed to be very happy with his..
 
Btw, I just called customer service about my 627 which I sent in in 6/15. The very pleasant young man very pleasantly told me that the gun is being worked on, but he also very pleasantly told me that the factory shuts down for the last week of July and first week of August. He then very pleasantly told me that mid August was the earliest I could hope for. :(

Meanwhile, the Lobo holster I ordered on 6/7 shipped yesterday. Not sure what I'm gonna do with it.
 
Speak of the devil and he shall appear.

I got a tracking email from FedEx today.

Now I just need to take Thursday off or see if my wife can work from home to complete this pain in the arse, and hopefully I will have a satisfactory revolver.
 
I got my M66-8 back from S&W repair last Friday.
I checked the box on the FedEx tracking page to hold at their facility so I could pick it up on my schedule.
Happily, everything was nicely fixed.

Best,
Rick
 
Gunsmith in training at s&w PC center. No more old world craftsmanship. The powers to be think anyone off the street can be trained on the job as a gunsmith.

Relax, don't implode over it, let them fix it. We have a warranty.

My buddy always said relax it's a piece of metal and will be here when we're dead and gone.

On my last job I taught new fresh out of school engineers how we do it in the real world. They had no clue how things work. Now with new workers they need training in quality what's right and what's not right.
 
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Well. Got it back.....Meh.

I 'guess' they fixed 'most' of the stuff.

I'll post pics in a bit when I get home. I guess an 8/10 isn't too bad for $1000
 
Instead of going out of business I wish they were to be purchased by people who really take pride in what they manufacture and want to be in this business. I've seen, read and heard about more PC guns having major QC issues in the last 12 months than I can ever recall. Right now S&W is just cashing in on their name and past reputation. If they don't clean their act up soon, I think people will start waking up! I woke up many years ago but unfortunately newbies are naive and just don't know what real quality SHOULD be.
 
Glad my brand new 625-8 PC seems to have come out alright. About only thing I notice is the gap line in between the crane and frame when shut. Would have liked to have had no gap there at all. Looks like the crane or frame was cut to give some room for error when shut instead of a tight fit.

Will be dumping the clown wood grips for factory rubber grips.
 
Another example that would drive me towards Ruger were I in the market for a brand new revolver. I guess I got lucky with my 442 purchased last year.

But I've got a safe full of Garands and Carbines that I'd trade for the S&W's of old.

Fit and finish on the Ruger is worse in my experience these days
 
Instead of going out of business I wish they were to be purchased by people who really take pride in what they manufacture and want to be in this business. I've seen, read and heard about more PC guns having major QC issues in the last 12 months than I can ever recall. Right now S&W is just cashing in on their name and past reputation. If they don't clean their act up soon, I think people will start waking up! I woke up many years ago but unfortunately newbies are naive and just don't know what real quality SHOULD be.

I hate to say it, but I believe what you have stated is true. S&W has been up and down in terms of quality over the years, even during what many people think of as the 'best' years, but lately they seem to be on a downward slide again. When bean counters run companies, this is often the result. Let's hope something happens at S&W to turn this trend around. The lesson that accountants need to learn is that quality measures don't cost, they pay off in terms of repeat and new customers. That was a lesson that almost cost the big three autos their lively hood.
 
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