I emailed NCstar
To:
[email protected]
Subject: 3x9x42mm rubber armored Mark III tactical scope
Hello,
I purchased your 3x9x42mm rubber armored Mark III tactical scope for my
AR-15
I installed it as per directions, have to tell you I read bad reviews about this scope not holding zero, so I made sure all was tight and secure.
I was very happy with the price and the features. In addition, it performed great today, my first time using it. Everyone loves it.
Here is the problem, I believe the scope is mounted crooked in its factory rings, when looking down the scope my front sight looks like it is leaning right (Its Not)
I was not going to worry about it to much, then today I was shooting it and showing it at the Range for the first time, all the features ect. Everyone loved it but all noticed immediately it was mounted crooked.
I mean everyone that shot it noticed it. I love the looks and performance of this scope. as we all did. However, this is bothering me now since it is not just me but also about 10 other people that noticed it was crooked.
At this point, - What are my options? – is it something I can adjust?
Thank you in advance
RGERBER
The response
Mr. Gerber,
Hi this is Rich from the Tech Support Dept.
Our scopes do carry a Lifetime Limited Warranty. If your scope is defective, we will replace it with a brand new factory replacement.
I’ve attached our Warranty form to this email. If the following tips don’t help with your canted reticle issue, please send the scope in for warranty.
Please fill out the warranty form and send the completed from with your scope to the address on the form. When we receive your scope we will process the warranty and send you a brand new factory replacement. You may add in the notes section of the warranty form, to have one of our “Technicians to hand inspect the replacement before it is shipped”. The Tech will mount the scope on to our jig and make sure the reticle is plumb and level before shipping it.
Below are some tips that may resolve some of the issues with a canted reticle.
Of the canted reticles from a Mark III Tactical scope that I’ve seen, the vast majority can be attributed to an issue with the mount or an installation error.
For the most part the reticle is plumb and level in the scope body, where it is square with the elevation and windage adjustments. It’s usually attributed to the mount, if the unit was properly installed.
We get very few in for warranty, where the reticle is actually crooked in the scope body.
Installation errors that I have seen from other customers:
· You may have the mount rail tension adjusted too tight. If it’s too tight it will pull the scope to the left side, causing the scope to cant left a few degrees.
· When you install the scope, make sure the mount is push down onto the your rifles optics rail, before you begin rotate the clamp tight against your rail.
· Make sure the floating rail, next to the QR lever is level with the rifle’s optics rail before you clamp down on the lever.
Mount issues that may cause scope to have a perceived canted reticle, the QD mount on the Mark III Tactical come in two sections:
· The QD mount base is attached to the scope with two Allen head bolts. Removing these two Allen head bolts will separate it from the scope and the spacer.
· The spacer has a single Allen head bolt. You can loosen the bolt, and reposition the spacer off to one side a little to correct the reticle orientation, to make it more plumb and level.
· Another thing with the spacer, is that it is made from aluminum and it is very easy to hand file. You can file the spacer at an very very slight angle, so when the QR mount base is re-installed it can correct the perceived reticle cant.
· When you are done and are able to fix the reticle cant, please apply some blue Locktite onto the threads on the bolts to make sure they do not come loose under recoil.
· Another option is to reverse the quick release mount. Remove the QR base mount and position the lever onto the left side of the rifle/scope. This will often times correct the cant in the scope.
· Check to see if the mount is parallel with the top of the rifle’s optics rail. Make sure the gap between the rifle’s rail and scope mount is uniform.
· If the small protrusion (see above picture in the red circle) on the QR Mount base (by the quick release lever), this protrusion should sit along the beveled end of the rifles optics rail. If it is sitting on top or partially on top of the rifles optics rail, it will cant the scope to cause the perceived canted reticle. This is usually caused by an out of spec rail (too wide) or the Scopes Quick release base is milled from the factory too narrow. You can file this protrusion smooth with the rest of the base with a hand file, it is soft aluminum and is easy to remove.
Thank you, Rich.
18031 Cortney Ct.
City of Industry, CA 91748
www.NcSTAR.com
Richard Thomas
NcSTAR - Tech Support
866-627-8278 (Toll Free) Ext 303
626-575-2478 (Fax)
[email protected]
Hope this helps. Ilove this scope