More M&P woes, is this normal?

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Mike9250

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Just picked up my new M&P the other day. It was a replacement for my last M&P that had a cracked frame (brand new gun as well). I noticed these weird burrs on the side of the barrel. Does this seem normal? I'm thinking over time this may cause some wear on the slide.

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Hey mike :D

I think it's just usual carbon fouling.
Is it soft and can be cleaned off? Or is it a permanent stain?
Correct me if I'm not looking at the right thing :o
 
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Thats not normal.

My less expensive SD9VE does not have those burrs/deformities.

I assume those would cause excess wear on your slide. If you can, return the gun to the place where you bought it and exchange it. Or send it in to S&W on a warranty claim....
 
Send those those pics to S&W, and maybe they will send you you a new barrel without having to send the old one back. If it were mine, I would probably try to remove them with a file, but you should not have to do that to a new gun. I would be so pizzed since you were waiting forever for a relacement pistol, heck I'm pizzed for you..
 
Thanks for the replies. I sent pics to S&W. Usually takes a day or two to get a response but I'll keep you posted. It's definitely raised metal burrs and not carbon.
 
Mike9250 said:
Thanks for the replies. I sent pics to S&W. Usually takes a day or two to get a response but I'll keep you posted. It's definitely raised metal burrs and not carbon.
Click to expand...

Oh sorry Mike, I thought it was carbon.
If it's raised metal burrs I'd be very concerned as it would ride / wear into the slide.
Hope S&W can get you a replacement soon!
 
Shouldn't be like that.

Ain't modern manufacturing great!

S&W may tell you it's in spec.
 
I would think S&W would take care of that with no problems.
Hopefully they just send you a new barrel.
 
None of my S&W has that poor of workmanship..
 
That's pretty ugly -- hope they replace it quickly.

I am thinking modern manufacturing no longer has "quality control," e.g., a separate set of eyes looking at things after manufacture. The modern manufacturing processes have quality built into them, e.g., sensors to check tolerances during each step. So something as trivial as some extraneous debris introduced to the part by random mistake could end up stuck under the melonite coating because its not part of one of the steps in the programmed process, and no one looks at the part. That's sorta what it looks like.

Please let us know when S&W takes care of it.
 
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S&W needs to make this right. One time is pretty crappy but twice in a row? I would be assuring they make things right. And compensate you for your troubles.
 
My guess is the raised areas are metal chips that were stuck to the barrel when it was melonited. And they were stuck to the barrel at that time because the barrel missed the washing step after the cutting step. Which means there is a small group of barrels just like that one.
 
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Got the generic reply from S&W, they want to send me a label so I can ship them the gun for inspection. I emailed them asking if they could just send me a barrel since this gun is a replacement for another defective gun, and I waited 2 months to get it. I'm starting to wish I had never made this purchase.
 
Has S&W ramped up production so much, they fail at quality control.Makes you wonder what other hidden defects are lurking around in other guns.
 
Gee Mike,

Looks like you can't buy a break on the M&P. Too bad you are having this kind of trouble, especially in view of your first experience.

I've never had that kind of luck with S&W, I hope they treat you right, finally!

Good luck
 
Mike9250 said:
Got the generic reply from S&W, they want to send me a label so I can ship them the gun for inspection. I emailed them asking if they could just send me a barrel since this gun is a replacement for another defective gun, and I waited 2 months to get it. I'm starting to wish I had never made this purchase.
Click to expand...

Have you called them. I've read, and experienced, that it's much quicker then their email system.
 
Might try to ease ONE flack off and see how much effort it takes and what It looks like under it. Then if the flack comes off with little effort do you want to send it in or just clean it up and lube the back side well and shoot it as is. Be sure to look the barrel over well , inside , all around. If that's the only area that's messed up it may not be a bid deal to you.
 
They replied today and again stated that they want the entire gun. Said it would probably be a 2-3 week turnaround. I'll call them today and see if I can make some other arrangements.

Mike9250 said:
Got the generic reply from S&W, they want to send me a label so I can ship them the gun for inspection. I emailed them asking if they could just send me a barrel since this gun is a replacement for another defective gun, and I waited 2 months to get it. I'm starting to wish I had never made this purchase.
Click to expand...
 
S&W confirmed that they need the entire pistol sent to them, said they no longer send out barrels or slides. Rep said it was machining residue (metal) that was not cleaned off prior to being Melonited, and that they see this from time to time.
 
Wow......so essentially they're telling you this level of quality occurs with some type of regularity.

........Interesting
 
Just a quick update on this. Today marks 3 weeks since S&W received my pistol. I still have no gun, and I have not received any updates. I sent them an email to check the status since they originally said 2-3 week turnaround. 3 weeks seems like a long time to wait for a barrel swap considering it's a 2 minute job.
 
I hate to sound like a broken record, but this is why I inspect a new pistol before finishing the paperwork and handing over my money. This pistol would not have made it out of the store.
 
I have not had any problem with S&W. I did get a new Sport with an extremely tight take down pin. They quoted me a 2-3 week turn around after being asked to send it in. They emailed me a FedEx pick up tag, shipping cost me nothing. I had the rifle in hand in 1 1/2 weeks with a brand new upper. I hope you do well with your M&P. I agree, calling has always served me best.
 
RobzGuns said:
I hate to sound like a broken record, but this is why I inspect a new pistol before finishing the paperwork and handing over my money. This pistol would not have made it out of the store.
Click to expand...

This should be mandatory when purchasing any gun, look first, pay second. I didn't and it cost me a week and a half without my new Sport,(see above).
 
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