I think he meant that if the play in the slide to frame fit negatively affects accuracy (assuming a proficient shooting skill level) or interferes with the firing cycle of your handgun, then contact S&W.
There will always be some movement in the clearance tolerances between the slide & frame fit. I have a brand new M&P 9 and there's some lateral play in the slide to frame. It's not any more or worse than either of the Glock 9mm's I own. My M&P 9 or Glocks definitely don't have the lateral slide to frame play of a Ruger P95 (excellent affordable 9mm) had.
I'm not sure what everyone's experiences have been. I've found that while super tight clearance tolerance in handguns lends itself to increased accuracy, it also lends itself to the firearm being finicky with ammo, cycling, etc.
My buddy's super-tuned, every part swapped out & custom fit 1911 is dead on nuts accurate like you would not believe, but it is ammo sensitive & a tad finicky. More things have to be absolutely right for it to reliably function.
I have a bone stock Ruger SR1911. It's doesn't have super tight clearance tolerances. It isn't a loose sloppy pig either. It's not as accurate as my buddy's 1911, but it will cycle any ammo I put through it and it is very accurate in my hands.
The little bit of lateral play in the slide to frame clearance tolerance is a good thing.