revolver4954
Member
REQUEST FOR HELP or INFO: I am asking for any experience with or suggestions about a Night Guard 386 revolver: (1) has anyone had or heard of similar problems, and (2) any advice on what I should do?
BACKGROUND: I bought a new Night Guard 7-shot revolver on the L-frame with the 2.5" barrel several years ago. Night Guards are constructed with scandium. Initially dry-firing it with snap- caps after buying the revolver, I found it extremely difficult to 'fire' the entire cylinder of 7 snap-caps. I've had no similar problem with any of my other J, K or L-frame revolvers over many decades. The first time I contacted S&W, I was told that the factory set the trigger at 10 pounds and the customer service rep didn't seem to give credence to my complaint. I had measured the trigger pull on a friend's scale and it exceeded the 12 pounds of the scale. Thereafter I dry-fired the revolver with snap-caps in the vain attempt to improve the trigger; I never fired live cartridges in the gun. After having moved and 're-discovered' this revolver in my gun safe, I contacted S&W again recently. They suggested I locate a local (Albuquerque, NM) gunsmith using their dealer locator function on the S&W website. I did so but found that none of 3 gun stores listed as having a S&W certified armorer/gunsmith on-site actually had a gunsmith and another store said its gunsmith only worked on guns sold by that store and, in any event, doesn't do trigger jobs. S&W then suggested that I return the revolver to them. I did so, with S&W making it a very easy and convenient process. S&W returned the revolver after several weeks with a brief note that the trigger pull had been adjusted and a new firing pin installed. I called S&W to ask why a new firing pin was installed and what had been the problem with the trigger pull. The customer service rep was polite but said that information wasn't available. The trigger pull is better but still worse than any of my other S&W revolvers. By comparison, I also have a 686 Plus 7-shot revolver with the 2.5" barrel and it has a great trigger pull.
BACKGROUND: I bought a new Night Guard 7-shot revolver on the L-frame with the 2.5" barrel several years ago. Night Guards are constructed with scandium. Initially dry-firing it with snap- caps after buying the revolver, I found it extremely difficult to 'fire' the entire cylinder of 7 snap-caps. I've had no similar problem with any of my other J, K or L-frame revolvers over many decades. The first time I contacted S&W, I was told that the factory set the trigger at 10 pounds and the customer service rep didn't seem to give credence to my complaint. I had measured the trigger pull on a friend's scale and it exceeded the 12 pounds of the scale. Thereafter I dry-fired the revolver with snap-caps in the vain attempt to improve the trigger; I never fired live cartridges in the gun. After having moved and 're-discovered' this revolver in my gun safe, I contacted S&W again recently. They suggested I locate a local (Albuquerque, NM) gunsmith using their dealer locator function on the S&W website. I did so but found that none of 3 gun stores listed as having a S&W certified armorer/gunsmith on-site actually had a gunsmith and another store said its gunsmith only worked on guns sold by that store and, in any event, doesn't do trigger jobs. S&W then suggested that I return the revolver to them. I did so, with S&W making it a very easy and convenient process. S&W returned the revolver after several weeks with a brief note that the trigger pull had been adjusted and a new firing pin installed. I called S&W to ask why a new firing pin was installed and what had been the problem with the trigger pull. The customer service rep was polite but said that information wasn't available. The trigger pull is better but still worse than any of my other S&W revolvers. By comparison, I also have a 686 Plus 7-shot revolver with the 2.5" barrel and it has a great trigger pull.
