Not Happy with S&W Customer Service

[Ky Bob]

I sent in a M&P 40 last week because with the slide locked backed and when I slam in a loaded mag the slide disengages and chambers a load. Got it back today and of course it's still doing the very same thing. I'm a little ticked right now! No, make that a lot ticked!

 

[Kahless]

It's normal. That's how every 1.0 operates. Haven't seen one not do that.

 

[Will2]

That was my understanding, before I bought my 1.0s. That's the way mine operate, which is fine with me.

I am careful with my 1.0 compact... it's easy to pinch my hand with the mag if I'm not paying attention.

Will

 

[stansdds]

Yep, the 1.0 M&P pistols typically release a locked slide when a loaded magazine is seated. I think that feature was removed in the 2.0 pistols.

 

[fmflorida]

That is 100% normal with the 1.0 M&Ps.

I had the M&P 40c and it did that as well with every mag I had.

Smith cant "fix" a problem that doesnt exist.

 

[Old_Cop]

M&P Pro 9 here with the same experience.

 

[Ky Bob]

That's normal! So I've spoken to two CS Reps about it and they didn't mention that! Shouldn't that have been a recall?

 

[Kahless]

It works in my favor during competition.

 

[Ky Bob]

It works in my favor during competition.

After thinking about it I tend to agree. Whether competition or self defense.

 

[ken158]

That's normal! So I've spoken to two CS Reps about it and they didn't mention that! Shouldn't that have been a recall?

There is nothing wrong with the gun as it operates as designed ~ therefore a recall does not apply.

 

[murphydog]

Mine does it too. Startling at first but now just a feature.

 

[Rammer Jammer]

It's a feature not a flaw

 

[growr]

And I love that feature!!!

Randy

 

[Kodiakco]

M&P Pro 9 here with the same experience.

+1

Living the Tech Life

 

[LVSteve]

Grand Power K100s do it almost every time and a hearty slap when inserting the mag on a Steyr M9 will give the same result.

Oddly enough, I don't recall this happening with either of my M&P 1.0 pistols. Maybe I need to get to the gym.

 

[Saudade]

My 1.0's do it too, although not consistently. I agree it's not a feature, but it is what it is.

 

[Donn]

Nature of the polymer beast. First M&P I ever saw was a Detroit Police issue 45, friend of mine was an officer. When he inserted the mag, the slide slammed forward into battery. I thought something was wrong. Asked the gurus at my LGS about it, they said no big deal. Glocks do the same thing.

 

[Wdbutcher97]

I liked that feature on my 1.0. I miss it on my 2.0.

 

[Kahless]

I'm willing to bet it has something to do with the slide. All 5 of my full size 1.0's do this. I changed out one of my slides to one of the new Faxon slides and it will not slam forward and chamber a round. I'm actually a bit disappointed.

 

[sandog]

Ky Bob, I liked that feature on my 1.0's, wish my 2.0's had it.
It's one less thing you have to do when you're in a hurry, whether competition or self defense.
The slide will only slam forward on it's own when a mag is inserted hard.
If you want the slide to stay back until you are ready to slingshot it, try inserting the mag more gently.