lonejacklarry
US Veteran
A couple of months ago, I boxed up a large quantity of Slim Jims, canned potato chips, cookies, jerky, granola bars, some Street Rodder magazines, and other stuff for an Air Force pilot (my neighbor) in Afghanistan.
The post office lady said that with Priority Mail, the package would be insured for $50 (pretty close) and that tracking would be included for only $36.50. Off it went!
About 10 days later, I checked the tracking info on the USPS web site. The last entry was leaving Kansas City 9 days ago. Nothing since. After two weeks, and still nothing more added, I called the 800 number on the USPS web site for lost packages. A nice person said she would start an investigation. A day later the lady at my local post office called and said she didn't know where my package was. Great.
Another week goes by and I call the 800 number again and relate that the package was still lost and that the last "investigation" entailed calling my local post office. The person said he would escalate it to the district level. The next day, my local P.O. lady called and said she still didn't know where my package was.
I attempted to file the insurance but they require that one has the sales receipt or reasonable evidence of the content's value.
For a bunch of cookies?
They would not let me file for the insurance because I did not have my receipt for the cookies and the magazines AND they do not insure perishables! I did not send fresh bananas but packaged commercial goods. Sorry, son, but you're outta luck.
Just for your info: you might consider leaving the cookies off the customs info and stick with clothing and have a receipt handy in the event someone loses a package the size of a ream of paper.
The lady at the post office left all of the pertinent information out of the transaction: you know the part about perishables and that I needed a receipt.
More of our government at its finest!
Oh, yeah.....I'm out the $35 postage fee, too.
The post office lady said that with Priority Mail, the package would be insured for $50 (pretty close) and that tracking would be included for only $36.50. Off it went!
About 10 days later, I checked the tracking info on the USPS web site. The last entry was leaving Kansas City 9 days ago. Nothing since. After two weeks, and still nothing more added, I called the 800 number on the USPS web site for lost packages. A nice person said she would start an investigation. A day later the lady at my local post office called and said she didn't know where my package was. Great.
Another week goes by and I call the 800 number again and relate that the package was still lost and that the last "investigation" entailed calling my local post office. The person said he would escalate it to the district level. The next day, my local P.O. lady called and said she still didn't know where my package was.
I attempted to file the insurance but they require that one has the sales receipt or reasonable evidence of the content's value.
For a bunch of cookies?
They would not let me file for the insurance because I did not have my receipt for the cookies and the magazines AND they do not insure perishables! I did not send fresh bananas but packaged commercial goods. Sorry, son, but you're outta luck.
Just for your info: you might consider leaving the cookies off the customs info and stick with clothing and have a receipt handy in the event someone loses a package the size of a ream of paper.
The lady at the post office left all of the pertinent information out of the transaction: you know the part about perishables and that I needed a receipt.
More of our government at its finest!
Oh, yeah.....I'm out the $35 postage fee, too.
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the P.O. wasn't bad but the APO/FPO on the receiving end would lose you package quite regular. I've had packages sent through the P.O. and never show up on tracking and then it showed up on time. Sometimes the USPS tracking doesn't work. Hope you neighbor get's his care package I know they were worth looking forward to when in a hazardous area.
