Problems

[bigpappa160]

I hope that the Admin will keep my thread here for reference!!!
I just updated the gunsmithing section on the update of my warranty work. A little background on the situation. Bought a new gun and barrel canted to the left and sights were off. Shipped it back to SW to fix barrel and sights. Just finished talking to SW Rep on live chat and I ask what the update on my model 60. He came back with the gunsmith didn't like what he saw when he opened up the revolver and the rep said the gunsmith replaced the Barrel, trigger, hammer and the rebound. The gun is on it's way to the mail room for process. Now, I'm glad I didn't take it to the range to shoot it like one of the SW reps said to do. The Moral of this story, if you don't think something is right with your revolver and it is under warranty send it back to SW to get fixed, it might be like mine and multiple things were wrong or if you have a gunsmith you like take it to him and let him look at it.

 

[Ashlander]

When you have a chance to look at it again and shoot it, let us know what you think. Thanks.

 

[rwsmith]

Great that you...

....recognize problems and sent it to them to fix, and great that they fixed so many flaws.

 

[kaaskop49]

Some savvy folks and good advice on this thread. I love threads like this. For me, working on a revolver means, at best, changing the grip and trying different brands and bullet weights of ammunition.

Kaaskop49
Shield #5103

 

[AlwaysArmed]

My question is...
How did a new revolver get out of there with so many flaws?
Mine is back there for the third time. I made friends with a CS rep. She has listened carefully to me and when the revolver is finished, she is going to send it to another gunsmith there and have him/her go through it too.
I hope they replace it.
I built a relationship with this CS lady. She's been there several decades.
AA

 

[bigpappa160]

CS Lady

My question is...
How did a new revolver get out of there with so many flaws?
Mine is back there for the third time. I made friends with a CS rep. She has listened carefully to me and when the revolver is finished, she is going to send it to another gunsmith there and have him/her go through it too.
I hope they replace it.
I built a relationship with this CS lady. She's been there several decades.
AA

Hey if you would, could you send me the CS Lady's Name and if you have her number I'd appreciate it. I couldn't believe all that stuff had to be replaced and Like I said, I'm glad I didn't go shoot at the range. It could've been a bad thing!!!