smokindog
Member
- Joined
- Mar 21, 2013
- Messages
- 1,833
- Reaction score
- 1,357
- City & State/Province
- The Great State of Texas
IF you're willing to jump through hoops and hound them like a scorned, ........
I purchased a new Husqvarna ZTR on 7/4/14, delivered 7/6/14. They had a $100 rebate at the time. I entered my rebate online per the instructions on 7/7 (had to wait for delivery and the serial #), got the confirmation screen and printed out the page.
Before I mailed the copies of the receipt, ... required, I went to the website to "view status", got an error. Well at this point I decided to also fill out the rebate form and include it with my "required documents" and popped things in the mail. I checked the online status daily, error, I called a week later, crickets, emailed the following week, crickets, called again the following week, crickets...
Today I called and was told the rebate request was RECEIVED by them on 7/9 but not entered into the system until 8/6. I'm now told my 10-12 week wait for a check begins from the day THEY enter the data (8/6) and I should have filed online
Always hated rebates, always will. The good news is they at least processed the paperwork. Thanks for your time!!!!
I purchased a new Husqvarna ZTR on 7/4/14, delivered 7/6/14. They had a $100 rebate at the time. I entered my rebate online per the instructions on 7/7 (had to wait for delivery and the serial #), got the confirmation screen and printed out the page.
Before I mailed the copies of the receipt, ... required, I went to the website to "view status", got an error. Well at this point I decided to also fill out the rebate form and include it with my "required documents" and popped things in the mail. I checked the online status daily, error, I called a week later, crickets, emailed the following week, crickets, called again the following week, crickets...
Today I called and was told the rebate request was RECEIVED by them on 7/9 but not entered into the system until 8/6. I'm now told my 10-12 week wait for a check begins from the day THEY enter the data (8/6) and I should have filed online
Always hated rebates, always will. The good news is they at least processed the paperwork. Thanks for your time!!!!