I have the same exact problem. It's not the ammo or how you hold it as I can get it to happen by just racking the slide several times with an empty mag. Once it happens, it won't lock back no matter how many times you rack it. The follower is to the side of the slide stop. You have to pull the mag out then it may or may not lock back. You did a much better job than I taking a picture. I couldn't hold it open with one hand and take the picture with the other. I sent mine back for this problem along with a misfeed problem. They fixed the misfeed but nothing on the slide lock back. In addition I have the failure to fire problem about 10% of the time with several different brands of ammo. My fireing pin strikes are the smallest I've ever seen, far smaller than any other small primer gun. Mine is a current M&P 2014 model.Got my new BG380 yesterday...shot 200 rds of FMJ plus 25 rds of Hornady CD...my slide will occasionally lock back. It appears the slide lock tab is missing the slot on the mag follower and getting jammed between it. Even on an empty mag this will happen the slide will not lock back. It looks like the mag follower is getting twisted (away) from the metal tab on the slide lock. Sent S&W and email and received a ticket number for repair. It happens with both factory mags provided plus another factory mag purchased separately. Anyone else have this problem....
Main reason I got one was for the 2nd strike capability. Didn't realize you needed that because it has a known misfire problem and you'll be doing 2nd strikes a lot.All the more reason for me to not get the new M&P model, I'll stick with its LCP replacement that has no issues
Here's an update to my post from last November. To date, I've run 525 rounds through my BG380. I have found that while some commercial US made ammunition shows light firing pin strikes, all of it has fired after the first 50 rounds or so. As this is a defensive pistol, I feel that it should work 100% of the time right out of the box...you shouldn't have to put 100 rounds or the 200-300 Kimber insists on, to get the gun to work as it was designed.
That said, mine's been 100% for both hand loads and all US made ammunition. Accuracy has been a surprise since day one....groups from 10 yds using a Weaver Stance run just over an inch, slow fire. The gun points naturally for me and for my wife. The sights are adequate, but I'd prefer tritium night sights (but at the same overall price for the gun). Hey, ya gotta dream right? I've enhanced the supplied iron sights visibility with some neon enamel paint from Walmart. It helps considerably.
The laser sight is still working well, tho the difficult to manipulate on/off button is still...well difficult to manipulate. In a real defensive situation, it'd be hard to imagine using it.
Overall, I like the pistol and find that it rides along more often than I'd originally planned. Front jeans pocket is my location for it, using a Galco in the pocket holster to keep the gun upright and protected from pocket lint. It also rides semi-permanently in the center console of my Jeep Wrangler and in the small "wallet and registration" bag on my bike. Available in either location when I dismount, it's protection, albeit in a sub-standard caliber, that's at hand and not in a drawer or safe at home. My choice of ammunition for carry is Hornady's Critical Defense round...100% reliable in my gun and accurate. But I too, struggle to load that last round in the magazines.
Best Regards, Rod
I have a new Bodyguard and had to send it back to S&W for the same lever issue but I had an additional issue. S&W uses a form of EDM to rifle their barrels. The lands were ok but the grove was so rough it looked like they were put in with a hammer. They replaced the frame for the lever issue but did nothing about the barrel. I am sending it back for the third time tomorrow with pictures. Hopefully they will put in a new barrel this time. We are not dealing with the old S&W. They didn't even take the time to remove the casting parting line on the top of the barrel.Took my Bodyguard .380 to the range for the third time and mine had a major problem. The take down lever backed out after firing about 100 rounds today and the slide, spring, guide rod, and take down lever blew off the gun. I was left holding only the lower with the mag in it. I picked up the pieces and put it all back together and the only way to keep the take down level from backing out was to put my finger next to it. If I would take my finger away it would continue to back out after firing several rounds. Called S&W and told them my story and I got the shipping label and just took it to FedEx. The CS person had heard the story before and they don't know a reason why it is happening. The way I see it is the take down lever is being moved by recoil when the slide is open and will drop all the way down and out of the gun. There does not seem to be enough tension on the take down lever on my gun as it moves easily on slide open or slide lock.
Fresh out of the box bodyguard 380 with fresh Remington amo. 19 minutes at the range to complete 12 shots, conservative 30 plus trigger pulls...