Ruger customer service-understaffed or in need of adult supervision?

[CAJUNLAWYER]

Manual arrived today


If anyone is thinking of getting one you should know that apparently the barrel is not purpose cast but taken from the .357 and while the very minor difference between the .357 and 9mm is just fine for self defense work-civilian that is-it may be or probably would be noticeable should you be wanting the longer barrel for target work. Perhaps someone more knowledgeable will post about this. How do you know this-does the barrel have a .357 crossed out and a 9mm etched in ?

But more importantly the gun 'apparently' is not approved for +p ammo and I post this because; for the .357 Ruger specifically states that .38 +p is acceptable ditto for the .38 special however for the 9mm +p ammo is conspicuously absent. Only 9mm Luger is approved-in fact the wording is : "The RUGER* SP101 chambered in in 9mm Luger is -only- (bold/underlined) compatible with the 9mm Luger cartridge. Do -not- (underlined) use any other 9mm cartridges (9mm Short, 9mm Bergmann, etc.)" the key word here is apparently. Seems like you are really going out of your way to disparage your purchase. Why?

Should anyone disagree I would be most interest in reasons why.

AND this perhaps is the best reason why one should select Smith and Wessons-Smith tells me that any modern gun is fine with +p and I am unable to find info to the contrary in any modern revolver manual.

Forged is stronger than cast and the gun thats 'built like a tank' maybe not so much...

Your post begs the question
"Why the hell did you buy the gun then???"
I really want to know....unless this thread is just you trying to troll the board in which case you are doing a pretty good job.
BTW you still have never told us what gun the original manual in the box was for.

 

[Mike SC Hunter]

gsn - apparently I'm the only one that gets it.

I bought the gun. The gun-purchase was SUPPOSED TO come with a gun, a gray plastic box, a cheesy padlock, a ring of colored plastic, a plastic bag, and an owners manual.

ALL of that is part of the "new gun" package. If any of it is NOT in there - even if, like the plastic ring or the lock, I'll never use it - then they should send it to me.

"I've lost the manual to my OM Blackhawk." Hey, no problem, go HERE and download another one.

But "You didn't send me a manual for my BRAND DAMN NEW gun"?? No, "go here and download" is not the proper answer. The proper answer is, "I'm sorry sir. What is your mailing address? It will go out in this afternoon's mail".

Ruger screwed up. It's not a BIG screwup, but it's still a screwup, and THEY should take care of it.

Wow! All you really need for your gun is bullets. Don't sweat the small stuff. Life's too short.

 

[gsn]

cajun, don't know you but I like ya- I have to throw you this-in a gentle and loving way- as a quid pro quo:

Watch Suel Forrester: Southern Lawyer From Saturday Night Live - NBC.com

 

[CAJUNLAWYER]

cajun, don't know you but I like ya- I have to throw you this-in a gentle and loving way- as a quid pro quo:

Watch Suel Forrester: Southern Lawyer From Saturday Night Live - NBC.com

OUTSTANDING

 

[one eye joe]

My wife had trouble with her new SR22 and I was commissioned into called the company for her. Had a very nice young lady on the phone and explained the problem. Within two days had the gun picked up at the house, sent to Ruger, fixed and returned a few days later. Very easy to deal with and they sent a extra magazine as a gift.

IN MY 60 YEARS OF SHOOTING, THIS IS THE TYPE OF SERVICE, THAT RUGER HAS PROVIDED, FOR AS LONG AS I CAN REMEMBER--- EVEN ON USED, WORN GUNS, THAT WERE PREVIOUSLY OWNED BY SOMEONE ELSE.....

 

[rog8732]

Did it come with a manual?

Yeah, but at $.47 I couldn't afford to buy it after I paid for the mdl. 10.

 

[rog8732]

Off topic but, how did the re-blue turn out?

Wolf, actually this is the type of thread that begs for "off topic".

 

[Walkingwolf]

Well, you're right about that, but it ain't S&W. Only one gun company has a written lifetime warranty on the gun and will repair it free of charge regardless of the issue. That company is Ed Brown.

Not sure about EB but HP will replace a firearm even if it is the customers fault, even if the dog chewed up the gun.

I have never had to use Ruger CS, and have not talked personally to anybody that has. Plus on the internet most Ruger comments are favorable.

I usually ignore sporadic complaints about a company. If I didn't I would not be able to buy anything. But then I have extremely good luck with most things I buy, from guns to electronics. Not sure if I am the luckiest man alive, or complaints are over hyped.

Almost forgot, I did have one complaint a few years back, but considering I am still alive very minor complaint. I came to during the middle of heart bypass surgery, I guess the anesthetic was defective.

 

[Andyd]

I have learnt in life that looking for the easiest solution is resulting in far greater happiness than concentrating on a problem and being mesmerized by it.

 

[rwsmith]

Well, yeah....

If you were to buy a used gun advertised with box and papers, would you accept a downloaded version?

..since it was ADVERTISED that way.But since I'm not a collector, though I like the boxes, it doesn't make a lot of difference to me if it came in a paper bag if they'll knock a few bucks off.

 

[gsn]

What box, what papers and a downloaded version of what manual?

 

[gsn]

Any good Gun Joker stories ?

 

[handejector]

im wondering now whats in a revolver manual. insert bullet and pull trigger about covers it.

It should also explain which end the bullet comes out.
I mean, like, you know, really- one needs to know that!

 

[Rastoff]

gsn,
Is there a reason you won't tell us what manual came with the gun?

 

[GKC]

It should also explain which end the bullet comes out.
I mean, like, you know, really- one needs to know that!

You sure do...because, you know, if you get it backwards, you probably won't make that mistake again!

 

[gsn]

'Gentlemen'- I was more interested in what cartridge(s) were approved by Ruger.

We knew that the LCR 9mm was not approved for +p use but wrongfully presumed that the re introduced sp101 9mm would be, after all the platform is based on time honored Chinese manufacturing techniques and the series is frequently described as being 'built like a tank' and 'overbuilt'.

But when the CORRECT manual arrived I was much surprised to read that my pre scratched sp101 9mm suffered from the same inherent design weaknesses as the LCR 9mm in that the massive pressure difference between SAAMI 9mm Luger and SAAMI 9mm +p Luger ammo-roughly 10%-was a deal breaker.

However this undeniable Rugerism aka the 'Pine Tree Factor' is NOT a deal breaker for us and we will continue to carry only Ruger wheel guns for our civilian self defense needs because we accept the following:

The threat in the average civilian self defense encounter is, in the vast majority of instances, ended by the mere presentation of a handgun.

In those instances when the above in not applicable the most likely scenario will involve a distance of about arms length-will require less than two rounds fired and the incident will last less approximately three seconds.

Toss in the following-the wheel gun is alleged to be more intimidating than a semi when viewed from the business end: the revolver just might be more jury friendly than a master blaster and the wheel gun is by far the easiest to learn with/master and maintain-and it should become obvious to all that the revolver is all any CIVILIAN will ever need-by a factor of at least twice.

Would I have liked for the +p acceptance to be there, certainly but even at standard 9mm loadings in our snubs we still have near .357 energy without .357 liability and that is the deal maker.

 

[gsn]

Silly me, forgot to mention the massive price advantage that the 9mm has over any other commonly accepted revolver cartridge: mo practice = way mo better.

Then again, a few here might argue this also.