This may or may not have already happened with other gun sales, but I was wondering how others felt about it. I love the products - but this just totally took me by surprise.
I recently ordered online the SW-9VE from XYZsales. As usual, the gun was then shipped to my FFL dealer. When the gun arrived, I went to his store. Upon inspecting the gun, I noticed that the standard blue hard case had been totally omitted. I asked my dealer if he was aware of why the traditional hard case did not accompany the gun. He said he did not know, but that is how the gun arrived to us. I just shook my head a little. I thought hmmmm, I ordered a S&W 442 revolver a month ago and it came with the standard S&W blue hard case. This particular gun however, was wrapped in a simple blue and white cardboard box with a Smith & Wesson logo boldly printed on the outside. That's it!
So when I returned home, I contacted XYZ by phone. The courteous staffer told me, that is how Smith had shipped out their latest merchandise to us. Okay, I heard him, but I still couldn't believe that this would now be the norm. I then decided to call Smith & Wesson (1-800-331-0852) to find out if this was true and why the change.
I called S&W and quickly got a S&W operator on the line who was equally courteous. After explaining the situation, he told me that it was indeed true. He went on to tell me that shipping guns in cardboard boxes was a new company decision and that they were doing this to hold the line on their gun pricing. I asked him if they were planning to ship out all of their gun merchandise in this fashion and he said YES. I told him that I was planning to buy a S&W 1911 from them soon and would like to know if they would be omitting the hard gun case with this gun as well. He said YES, again.
He then added that he could sell me a suitable Black M&P Plastic Gun Box with Foam Interior #390340000 for $8.95 (with shipping) for a total of $15.99 - - while he and I were on the phone discussing this issue.
So I wanted one and went ahead and simply bought one.
Has anyone else experienced this hard case omission yet?
I recently ordered online the SW-9VE from XYZsales. As usual, the gun was then shipped to my FFL dealer. When the gun arrived, I went to his store. Upon inspecting the gun, I noticed that the standard blue hard case had been totally omitted. I asked my dealer if he was aware of why the traditional hard case did not accompany the gun. He said he did not know, but that is how the gun arrived to us. I just shook my head a little. I thought hmmmm, I ordered a S&W 442 revolver a month ago and it came with the standard S&W blue hard case. This particular gun however, was wrapped in a simple blue and white cardboard box with a Smith & Wesson logo boldly printed on the outside. That's it!

So when I returned home, I contacted XYZ by phone. The courteous staffer told me, that is how Smith had shipped out their latest merchandise to us. Okay, I heard him, but I still couldn't believe that this would now be the norm. I then decided to call Smith & Wesson (1-800-331-0852) to find out if this was true and why the change.

I called S&W and quickly got a S&W operator on the line who was equally courteous. After explaining the situation, he told me that it was indeed true. He went on to tell me that shipping guns in cardboard boxes was a new company decision and that they were doing this to hold the line on their gun pricing. I asked him if they were planning to ship out all of their gun merchandise in this fashion and he said YES. I told him that I was planning to buy a S&W 1911 from them soon and would like to know if they would be omitting the hard gun case with this gun as well. He said YES, again.

He then added that he could sell me a suitable Black M&P Plastic Gun Box with Foam Interior #390340000 for $8.95 (with shipping) for a total of $15.99 - - while he and I were on the phone discussing this issue.

So I wanted one and went ahead and simply bought one.
Has anyone else experienced this hard case omission yet?

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