Should I leave negative feedback

[bushmaster1313]

Recently purchased an item on Gunbroker. It arrived quickly, but to my disappointment it has a large professional repair to the stock that I could not see in the auction photos and it was not listed in the description. The return policy was "unspecified."

I have never left or received unfavorable feedback. I e-mailed the seller that I would like him to consider taking it back for a refund less his Gunbroker fees. This would make him whole and I would be in the hole for about $150 when you factor in two way shipping and my local FFL's transfer fee and NICS check. I have not heard back but it's only been a few days.

Should I just take my lumps and be quiet because this is a case of "Buyer Beware" and it was my fault for not asking if there were any repairs? Or should be a bit more aggressive.

 

[arjay]

I would.if it isn’t mentioned in the ad and not visible in the pix,it’s a bit of a con in my view.

 

[M29since14]

Wait and see what he offers. If you don’t hear from him, I would probably leave mildly worded negative feedback. Yes, he should have mentioned the defect. Hopefully, you won’t have to go there. Maybe you two can work something out. Your offer seems very fair to me.

 

[chief38]

If it was a large repair that was clearly not shown or purposely left out, I'd ask for permission to return for a full refund including shipping. IMO that is dissipative advertising, no more no less! If the seller won't agree, I'd get GB involved. If it were a minor blemish that just didn't show up in the photos, that's one thing but a large repair that you could not see (as you have described) is a whole other story.

 

[bushmaster1313]

Wait and see what he offers. If you don’t hear from him, I would probably leave mildly worded negative feedback. Yes, he should have mentioned the defect. Hopefully, you won’t have to go there. Maybe you two can work something out. Your offer seems very fair to me.

I agree that “mildly worded” would be the way to go. Completely truthful and to say that I am disappointed because I could not see the repair in the photos and it was not listed in the description. I will send the seller what I plan to leave as feedback and let the seller decide how to proceed. This is my proposed feedback.

I am disappointed. Item arrived promptly, but with a large professional repair to the stock that I did not see in the photos and which was not in the description. Return policy was “unspecified” and seller would not take the item back for purchase price less Gunbroker fees.

 

[M29since14]

He will see that as a threat. Don’t do that. Just try to work something out, and if that fails, leave the feedback and move on. Threats are never a good thing.

 

[df06]

I’d give him a few days to resolve the issue to your satisfaction. If he does not, I sure would leave a negative feedback. I’d be factual and to the point, like you were above.
Might save some of us from the same fate.

 

[Tom K]

I agree that “mildly worded” would be the way to go. Completely truthful and to say that I am disappointed because I could not see the repair in the photos and it was not listed in the description. I will send the seller what I plan to leave as feedback and let the seller decide how to proceed. This is my proposed feedback.

I am disappointed. Item arrived promptly, but with a large professional repair to the stock that I did not see in the photos and which was not in the description. Return policy was “unspecified” and seller would not take the item back for purchase price less Gunbroker fees.

Replace these words with, "was not shown" or "could not be seen" - otherwise it sounds like you just didn't look at the pictures closely.

 

[bushmaster1313]

Replace these words with, "was not shown" or "could not be seen" - otherwise it sounds like you just didn't look at the pictures closely.

Revised

I am disappointed. Item arrived promptly, but with a large professional repair to the stock that was not seen in my careful pre-bid examination of the photos and which was not in the description. Return policy was “unspecified” and seller would not take the item back for purchase price less Gunbroker fees.

 

[DWalt]

I think I would consider exactly what the specific item was and its overall condition before I would demand to negate the sale. If it were a 99% RM with original grips, that's one thing due to its high collectible value. If it's something far more common in average condition, I might take a different tack and merely request a price adjustment.

 

[EarlB]

I sell a lot on ebay, some on GB, a lot locally, a lot on other forums, and some here. I always give a full refund no questions asked if a buyer isn't happy, or I also give them an option of a partial refund if they wish to keep the item. I'd ask for one or the other from the seller.

 

[BigBoy99]

I sell a lot on ebay, some on GB, a lot locally, a lot on other forums, and some here. I always give a full refund no questions asked if a buyer isn't happy, or I also give them an option of a partial refund if they wish to keep the item. I'd ask for one or the other from the seller.

The eBay policy of the buyer always being right really is unfair. I sold a airsoft toy gun and the buyer claimed it was damaged in shipment. He wouldn't file a claim with the PO and he wouldn't send me pictures. Even though I had a "no return" listed in my ad, the package arrived on my door. The buyer filed a claim with eBay and got all of his money back, including his shipping costs. When I got the box back, I can see why he didn't file a claim with the PO because there was absolutely no damage to either of the boxes in which it was pack in. The damage had occurred while he was handling/playing with it. He gets to break it and I get the shaft. I have a broken airsoft toy gun which can not be repaired because he didn't return all of the broken parts; a claim can not be filed for the insurance because the PO didn't do the damage and am out the money which can not be recovered.

 

[doublesharp]

Would a partial refund make you happy? I hate to see money evaporate in shipping, ffl fees, etc.

I'd probably ask for price adjustment w/out mentioning feedback if I could live with the gun. I've done this a couple times with success and in several dozen auction purchases I've never sent a gun back. Otherwise your plan is fine and overly generous. I hate frauds and this sounds decptive at best and fraud at worst. If I've been screwed bad enough to return a gun I'd want all my money back.

Now if the pictures showed the repair and you just missed it I'd say suck it up. Just more tuition.

 

[andy52]

I recently purchase a set of well used N frame stocks on eBay and priced accordingly. When I received them it was a mis-matched pair one being N and the other K. The seller had a no return policy but took them back no questions asked and paid the return shipping. I simply told him it was item not as described.

 

[Doug627]

Four days is a long time. I think he is hoping that you will go away. I would email him a message saying you are going to complain the Gunbroker and give him a bad review if he does not contact you within 24 hours to work out a solution to his failure to disclose the repair.

 

[two-bit cowboy]

I'm a fairly frequent flyer on GB. I see lots and lots and lots of folks (typically guys) who know nothing about what they're selling.

I'm not trying to play the Devil's Advocate here, but is it possible the seller had no clue the stocks had been repaired?

I'd agree with the folks who've suggested trying to get the seller to reimburse some of the sale price because of the repair.

Bob

 

[hoosierone]

Simple question: Would you have bought the gun at the price you did, or even at all if you knew about the stock repair?

If the answer is no, you need some conversation with GB. This guy is screwing you and at least GB should know about it.

 

[Chukar60]

If you dont get some sort of reply from the seller or if they are unwilling to work with you, leave negative feed back. Be professional but direct.
That is what feed back is for. It keeps the dishonest dealers somewhat honest and makes the good dealers stand out.
You may be doing the next buyer the seller has a big favor.

 

[bushmaster1313]

Simple question: Would you have bought the gun at the price you did, oor ven at all if you knew about the stock repair?

If the answer is no, you need some conversation with GB. This guy is screwing you and at least GB should know about it.

Would not have bought the gun at all. If no return I will turn around and sell it with full disclosure. Fortunately, the price was in the $100's and not in the $1,000's.

 

[mrchick]

Still no response from the seller?