pcmacd
Member
I bought a couple of these not too long ago. One for me. One for my friend.
Both had barrels what looked like sewer pipe inside. Sent them back to the factory and they said, "Yep. They shoot", and returned them as is. Wrote to the bored of directors, director of qa, and the president. Utter silence. I've done this before with other products and this is the FIRST TIME I received no response.
My friend has shot his more than me. First the lever screw was loose from the factory. The magazine follower jumped out the tube and jammed up the works. Last week his action got nasty... pulled out the lever and bolt and this spring fell out (see attachment.)
Called S&W "support" this morning, asked for a parts diagram...., "Sorry, we have none available to the public." I mean, seriously? This is the first time in 35 years of shooting that I have been unable to get a parts diagram and list, told the guy so. He didn't seem to care.
So I describe the spring in the image below as a "leaf spring, sort of shaped like a "V" just over an inch long." He opens up HIS parts diagram and can't find it, nor can he tell me what the bottom metal that the trigger sticks out of is called. I mean? Come on! This guy was just a total wanker.
I'd like to have a clue where that spring goes before I start tearing stuff down. I suspect it might be for the trigger....
tanks
Both had barrels what looked like sewer pipe inside. Sent them back to the factory and they said, "Yep. They shoot", and returned them as is. Wrote to the bored of directors, director of qa, and the president. Utter silence. I've done this before with other products and this is the FIRST TIME I received no response.
My friend has shot his more than me. First the lever screw was loose from the factory. The magazine follower jumped out the tube and jammed up the works. Last week his action got nasty... pulled out the lever and bolt and this spring fell out (see attachment.)
Called S&W "support" this morning, asked for a parts diagram...., "Sorry, we have none available to the public." I mean, seriously? This is the first time in 35 years of shooting that I have been unable to get a parts diagram and list, told the guy so. He didn't seem to care.
So I describe the spring in the image below as a "leaf spring, sort of shaped like a "V" just over an inch long." He opens up HIS parts diagram and can't find it, nor can he tell me what the bottom metal that the trigger sticks out of is called. I mean? Come on! This guy was just a total wanker.
I'd like to have a clue where that spring goes before I start tearing stuff down. I suspect it might be for the trigger....
tanks