Talon Grips

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eagleye

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I purchased a set of the rubber grips for my shield and I love them, had them in a couple of days. So I ordered a set for my CM9 on the 6th of may and I haven,t heard from talon since. I sent them 2 emails that have gone unanswered and called on the phone which was not answered. Anyone have any idea whats going on with them. I know their service is usually top notch so wondered if they were having a problem. Thanks
 
I'm in the exact same boat! I ordered on the 6th as well and haven't heard anything or gotten any replies to my email. Weird
 
I'm happy I came across this thread, Because I was wondering the same thing. I ordered mine on the 9th. From all the different threads I have read, most people got the grips within 3 days.
 
When I ordered a set for my CM9 last year I got them in a few days.
 
Their Facebook page has people saying that they haven't gotten or had a reply as well. It is Strange. :confused:
 
Ordered mine on 5/3; shipped(1st class USPS form Arizona) on 5/8; received on 5/11. That's a few days slower than my previous order, but I have a feeling they are getting a lot of orders.

Dave
 
Grips

I hope your right about lots of orders and I'll get mine soon. I ordered mine on the 6th and still no grips.What makes me wonder is I send them a couple of emails and a phone call and no response.
 
Last edited:
Ordered on 5/9/12 and received an order/payment confirmation email that day stating an email would be sent upon shipping. Sent them an email this evening about my order status - Sounds like I will not get a response.

Gotta love it when a business gets overwhelmed and then goes dark on communication. Their website says "Phones will be down today. Please email. Thanks!". Wonder how long that message has been up on their site?
 
OpsMgr said:
Wonder how long that message has been up on their site?
Click to expand...

For at least a couple of weeks or more I think. Seems like they would just have a message when you call (perhaps they do). I plan to get some, but I'll think I'll wait & see. I hope all is well with them.
 
same boat here, paid on 5-6 sent, still no grips, sent 2 emails and no response. Simple to have an auto response on emails that says, we are swamped ETA is going to be X days.

Might have to do a paypal no delivery of goods if i do not hear back soon.
 
alfanator said:
same boat here, paid on 5-6 sent, still no grips, sent 2 emails and no response. Simple to have an auto response on emails that says, we are swamped ETA is going to be X days.

Might have to do a paypal no delivery of goods if i do not hear back soon.
Click to expand...

Agreed. An auto response or a banner on their website is stupid simple. And just good business...
 
alfanator said:
Simple to have an auto response on emails that says, we are swamped ETA is going to be X days.
Click to expand...

Very true, not to knock them, but this kind of thing can hurt a business, and we sure don't need a gun type biz to suffer in any way.
 
OMG Relax guys. Maybe the poor man's in the Hospital or has a family emergency. He's always been top notch. I have got quite a few grips off of him and this is not the norm..
 
They always delivered the several time I ordered from them. I would wait it out just a little while longer. Talon seems like a good company.
 
sup said:
OMG Relax guys. Maybe the poor man's in the Hospital or has a family emergency. He's always been top notch. I have got quite a few grips off of him and this is not the norm..
Click to expand...

That's why I just hope things are OK on their end, but life happens, I wish them nothing but the best.
 
Maybe he's gotten so many orders he's run out of materials to make the grips with?

In checking his website, I noticed that he's got the message "Phones will be down today". Usually when I see this sort of message it means that the business is moving to a new location. At this point it's all conjecture on our part. Hopefully orders will start shipping soon...
 
I have ordered 2 sets on the 7th and 8th. Haven't received them but I have spoken to a Talon rep who said it was a materials issue. They ran out of material and was getting it in and then had to catch up on all the orders.

I am anxious but it in no way affects me shooting my gun:)

Be patient as good as the Talons are it reminds me that good things take time and based on orders I would have to believe the Talon Grips have gripped (lol) gun owners around the country.
 
They are selling like Hot Cakes, and they are raising the Prices. My Granulated were 10.99 on 4-27 (received 4-30). The grips are now $14 or $15 dollars. Business was BOOMING for them, and it's a nice product.

They really fit the Shield beautifully.
 
sup said:
OMG Relax guys. Maybe the poor man's in the Hospital or has a family emergency. He's always been top notch. I have got quite a few grips off of him and this is not the norm..
Click to expand...

If the business is still accepting and processing payment, someone should be responding.
 
sup said:
OMG Relax guys. Maybe the poor man's in the Hospital or has a family emergency. He's always been top notch. I have got quite a few grips off of him and this is not the norm..
Click to expand...

Same here, he has always been a top notch guy. Sometimes life throws you a curve ball. He may be sick or have an issue with one of his kids. That for me would put everything else on the back burner. Kids come first!
 
sup said:
OMG Relax guys. Maybe the poor man's in the Hospital or has a family emergency. He's always been top notch. I have got quite a few grips off of him and this is not the norm..
Click to expand...

Understood and I agree, if there is some sort of family emergency then that trumps all. Would in house.

As an aside, if you want to relate your past positive experience with the company then that is appreciated and comforting BUT I do not appreciate your "OMG Relax guys" comment. That you can keep to yourself...
 
Talon site says shipping and emails have begun again after restocking. They ran out of materials due to the DEMAND.
 
This doesn't sound good. Wonder if Hickok45 knows what's up, he's pretty tight with them. Sure hope this ends up well :(
 
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